Some Verizon Fios customers have apparently been facing issues with the service for a couple of days as the online streaming is not working.

According to users, they aren’t able to watch shows on Verizon Fios channels. We’ve shared some reports below for reference.


Keep getting “cloudpatherrorauthorization” when I try to watch @BravoTV on @Roku. I’ve Unlinked/Relinked, updated, restarted. Nothing is working!!!! Someone tell me how to fix this! (Source)

Anyone experiencing an outage of Verizon fios channels on Roku tonight? (Source)

What is error code:CloudpathErrorAuthorization? Can’t watch on Roku or smart TVs today. Help (Source)

Some users claim that they are getting a message saying — cloud path error authorization — and others claim that they’re getting a message asking them to subscribe to channels even though they’re already subscribed to them.


Fortunately, the Big Red carrier has finally acknowledged the problem and has confirmed that they’re working on a fix for it.


Unfortunately, Verizon Fios support hasn’t shared an ETA for when users will be able to begin watching or streaming content online.

Whatever the case, we’ll post an update if and when there are any new developments regarding the online streaming not working issue for Verizon Fios users.

NOTE: There are more such stories in our dedicated Verizon section so be sure to go through it as well.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Dwayne Cubbins
944 Posts

My fascination with Android phones began the moment I got my hands on one. Since then, I've been on a journey to decode the ever-evolving tech landscape, fueled by a passion for both the "how" and the "why." Since 2018, I've been crafting content that empowers users and demystifies the tech world. From in-depth how-to guides that unlock your phone's potential to breaking news based on original research, I strive to make tech accessible and engaging.

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