YouTube videos not loading/playing (black screen shows up) on console devices (PlayStation & Xbox) or smart TV? It’s a known issue
YouTube is among the largest online video-sharing services across the globe with the app being available for various platforms.
However, those who use the app on their Xbox, PS4, PS5, Android TV, Roku TV, Amazon Firestick, and even Blu-ray players have been reporting about an issue which is preventing them from watching videos on YouTube.
As per multiple user reports, the YouTube app running on the aforementioned platforms is showing a black screen instead of playing videos.
While the very first reports of this issue surfaced quite recently, it seems that a lot of users are already facing the same problem.
Also, the wide impact of this problem has made it a trending issue on the Google support community.
It is unclear what is causing YouTube to show a black screen but the problem has indeed grabbed the attention of YouTube development team.
A YouTube community manager has responded on the Google support community that it is a known issue and the relevant team is working to resolve it.
It is good to see that the issue is already being addressed considering that it came to light not so long ago.
Our teams are aware of this issue and working to fix it!
We reported earlier that users often face the ‘something went wrong error’ with YouTube. However, the black screen issue can be quite annoying as users are not able to play any videos at all.
Nevertheless, YouTube is a giant platform, hence, such setbacks are understandable so long as they are being taken care of.
That said, we will keep tracking this for further development and will report back once new details surface.
In the meantime, you can keep an eye on our dedicated YouTube issues/bugs tracker to get the latest updates on the topic.
NOTE: There are more such stories in our dedicated YouTube section so be sure to go through it as well.
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