OnePlus as a brand is very user-centered. In line with that, the company often holds engagement forums for users to air their views and have OnePlus management listen in.

Back in November, we got word of an upcoming Open Ear Forum that was set to be centered around privacy matters, community, and OS design.

Well, the event did take place as scheduled and unlike previous years, this one was held virtually. In the OEF, a few interesting points were put across. For users that weren’t able to attend, here is a quick recap.

oneplus oef privacy matters

On matters privacy, a few issues came to light and in response, OnePlus plans to improve a few aspects of its operations. These improvements are then set to trickle down to OxygenOS in subsequent updates.

These improvements are set to be focused on the implementation of two-factor authentication, hidden space and permission history.

Implementing Two-factor authentication for OnePlus Cloud – Since the OEF, we already started testing this in different areas. Once all the third-party testing is deemed stable, we will launch it in India.

Hidden space improvement – Some of the participants raised concerns on how the apps moved to hidden space could still be found in other places. We will improve the feature’s logic to provide more privacy.

Permission history – We are going to perform surveys to improve the user experience in the future.

The OnePlus community is at the heart of the company’s operations. This, therefore, only goes to mean that OnePlus lays a lot of emphasis on this aspect.

In the OEF held on November 30, OnePlus resolved to bring a few improvements to this OnePlus community.

oneplus oef community

Behind the Scenes and more personal content from Staff was the content most participants want to see more in the future from us.

Shorter content with more visuals – This will help us guide not only for our official content but also Writers’ Club’s, and even our future platform development.

Missions and daily check-in – Something several participants highlighted, access to missions and daily check-in needs improvement, as well as the number of available missions and medals.

OxygenOS 11 has drawn various reactions from OnePlus fans due to its drastic design change compared to previous iterations.

On December 10, OnePlus held an Open Ear Forum with OS design being the subject of discussion. These are some of the points to take home from that seminar.

oneplus oef os design updates

Privacy is something we should pay close attention to. We will update the hidden collection feature based on this.

The Gallery app’s stability is another aspect we should pursue, and we’ll devote more resources to this


Scrolling smoothness was also highlighted by the participants. This is something we will improve in upcoming updates.

Perhaps the takeaway from this is the expected improvements in scrolling smoothness and stability of the Gallery app in future OxygenOS updates.

OnePlus says that some of what was discussed is still under wraps and the company still can’t share much about it, at least for now.

We can, therefore, only hope that many of these suggestions and concerns will be addressed or implemented by OnePlus in future OxygenOS updates where applicable.

It is refreshing to see an OEM taking such an active role in engaging with its customers. We can only hope that other OEMs adopt a similar approach.

Update 1 (January 18)

OnePlus 8, OnePlus 8 Pro and OnePlus 8T are reportedly experiencing an issue with the Gallery app on OxygenOS 11. According to users, the app fails to load images immediately. More on that here

NOTE: We have these and many more OnePlus stories in our dedicated OnePlus section.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Clinton Madegwa
1118 Posts

A cybernaut grasping at all things tech. Lover of Android, Linux, and custom ROMS. A nerd, a writer, an avid reader.

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