Our modern smartphones are incredibly capable, some even out-spec’ing decently priced and fairly capable laptops.

This means that we’ve reached a point where we can expect the same level of functionality as our laptops out of our phones.

But these phones only work well in the connected age that we live in today. We need connectivity to take advantage of all the online platforms and social media forums and to keep in touch with family and friends.

oneplus 8 pro in post
OnePlus 8 Pro

Understandably, these marvelous pieces of tech are rendered considerably useless when they are unable to connect to the internet properly.

This is the situation that a section of OnePlus device owners are finding themselves in, especially when trying to connect their devices to the internet using Wi-Fi.

oneplus wi-fi connectivity issue

I have been using my new 8 pro for a week and everything has been perfect. However, this morning the wifi does not work. I can connect to the wifi but it says no internet, then it goes to a loop of searching – connect – no wifi – dropping – searching. All my other devices don’t have this problem. I have read the threads and tried all the solutions, but the problem still resist. I was wondering what I can do to solve the problem and hoping the OnePlus team can help me on this.


According to many of these reports, the said OnePlus devices do connect to the Wi-Fi networks but the issue arises as the devices indicate that the connected networks have no internet.

This, despite the Wi-Fi networks indeed having a decent and stable internet connection.

OnePlus wifi connectivity issue 2

See, back in September, we saw a OnePlus staff member come to acknowledge this issue and notify affected users that the developers were working on it.

The issue reported by you is being taken care by our developer team and they are currently working on this. We will get back to you in case we would need more information.

Thanks & Regards,

From the Reddit post shown above, this doesn’t seem to have been fixed. Two days after the initial post and it already has 250+ upvotes with more and more users chiming in to voice their frustrations with their OnePlus Wi-Fi connectivity issues.

Also coming to light is the fact that this might not be a OnePlus-exclusive issue. Some reports have been noted of LG devices, Google Pixel 3 XL, Huawei P40 Pro among others.

OnePlus has a support page titled ‘My phone connects to Wi-Fi, but there is no Internet‘, presumably offering affected users a few troubleshooting guidelines to fix this issue.

oneplus phone connected no internet

However, the usefulness of the content on this page remains to be seen as more complaints keep streaming in. We have also been compiling a list of OxygenOS 11 bugs and issues and you can check it out here.

We shall continue to keep an eye on this story and update as and when we get more info or a fix to this Wi-Fi connectivity issue so stay tuned.

NOTE: We have these and many more OnePlus stories in our dedicated OnePlus section.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Clinton Madegwa
1118 Posts

A cybernaut grasping at all things tech. Lover of Android, Linux, and custom ROMS. A nerd, a writer, an avid reader.

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