NOTE: The title has been modified. It seems that the December 25 date shared by the T-Mobile rep which we added in the original story was actually supposed to be November 25. We apologize for any confusion this might have caused. New details have been added below.

Original story (published on November 25, 2020) follows:

Carrier devices offer a lot of value proposition. They come tailor-made for all the services that a carrier has to offer, plus a few extra apps that should, at least in theory, enhance the user’s experience.

Couple this with a subsidized price and flexible contract payment options over the entire period of ownership and you begin to get a picture of how these devices are appealing to some.


However, this is almost as far as the pros for getting a carrier device goes because traditionally, there have been a few drawbacks to getting these units.

OnePlus 8T is sold in many markets across the globe and in the U.S, users on T-Mobile can get themselves a piece of this device as the OnePlus 8T+ 5G.

This carrier unit has lagged behind its unlocked counterpart when it comes to receiving updates. Just this month, we’ve seen the unlocked version of the OnePlus 8T bag 3 different updates.


OnePlus 8T

In the same period, the carrier hasn’t rolled out a single update to the T-Mobile OnePlus 8T+. More on that in our OnePlus 8T software tracker.

This has prompted users of the T-Mobile OnePlus 8T+ to reach out to the carrier in search of answers as to when their units will get updated.

t-mobile oneplus 8t+ update

In a screenshot showing the alleged conversation between a T-Mobile representative and a customer, it becomes apparent that the OnePlus 8T+ from T-Mobile won’t get an update until December 25.

This is such a sorry state of affairs as it leaves users of the T-Mobile variant vulnerable to attacks seeing as it is trailing behind its unlocked counterparts in Android security patch level; still sporting the September 2020 patch.

Why is the oneplus 8t not getting software updates. I see where the unlocked version has received 3 updates already. The tmobile version is even still on the September security patch. Seriously tmobile? All the hype that went in to this phone and now it feels like it’s just been pushed to the back. What is going on. I am so done with this. I’m seriously considering sending the phone back.

Clearly, carrier versions of devices seem to be getting the short end of the stick and this is obviously watering down the user experience. Luckily, and thanks to the developer community, there might be a way out.

For users that aren’t afraid to tinker with their devices, there is a way to convert your T-Mobile OnePlus 8T to either a European or a global variant. We have more on this here.

OnePlus 8T
OnePlus 8T

We’ve said this before and we will say it again. Carriers really need to get their act together as far as updates are concerned. It is 2020 and practices like these only go to water down all the gains and strides that Android as a platform has made over the years.

Oh how we’re looking forward to a time when all Android devices will get timely updates.

Update 1 (November 26)

T-Mobile has now begun rolling out a new update for the OnePlus 8T 5G which bears the software version According to the changelog, it brings the October patch and Always on Display feature while also optimizing the battery performance.

Further, the update should also fix software freezes, device overheating, and Bluetooth audio issues. We’ve shared a screenshot of the software update page below:


PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Clinton Madegwa
1118 Posts

A cybernaut grasping at all things tech. Lover of Android, Linux, and custom ROMS. A nerd, a writer, an avid reader.

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