[Fixed] Google Pay (for personal use) disappears from Google Play Store for some Indian users

New updates are being added to the bottom of the story….

Original story (from August 17) follows:

Google Pay users in India have had a rough week or so to deal with. Not long ago, we reported about an issue with the SBI UPI servers where multiple Google Pay, PayTM, PhonePe and more users got affected.

While we at some point thought SBI had addressed this issue – at least based on a tweet the banking institution made on Twitter – it appears that plenty of people out there are still affected.

At the height of this issue, fresh reports are now popping up on Twitter revealing that for some unknown reason, the Google Pay app for personal use is missing from the Google Play Store.

@GooglePayIndia @GooglePay dear sir / mam, Google pay for personal use not found in play store (India).if there is already installed in mobile (android) are not work properly (like payment to person with the help of mobile contact)

@GooglePayIndia why google pay removed from Google play store??

@GooglePayIndia What is wrong with Google pay developers. Why is Google pay not comfortable with Android 10.

Looking at the screenshots above, it is evident that the Google Pay app is missing from the Google Play Store. While there is a new update available for the app as of this writing, it remains unclear what triggered this issue.

Furthermore, it seems only Google Pay for personal use is affected given that affected users can still see Google Pay for Business via the same Google Play Store.

(Source 1, 2, 3, 4, 5)

Digging further, it appears that the issue is only affecting the Google Play Store app and not the web version. Apparently, accessing the Play Store on a web browser should let you download and install the Google Pay app on your phone without any issues.

Click/tap to view

Google has yet to acknowledge or make any statement in an official capacity, so we wait. For now, the only workaround is to access the Play Store via a web browser, at least until Google provides an official fix.

We will be keeping tabs on this story and let you know when new developments pop up. Stay tuned to PiunikaWeb.

Update 1 (August 17)

Google has acknowledged the issue, saying they are working on it.

Some users might not have been able to discover the Google Pay app on the Google Play Store today. We are aware of this temporary issue and are working on fixing it

Update 2 (August 18)

Google has fixed the issue. Here’s what the company said a few hours ago:

The issue has been fixed. All users should be able to discover the Google Pay app on the Play Store again

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Hillary Keverenge

Review Editor. Besides phones, I also enjoy the farm, music, football, and, of course, food.