Samsung Galaxy M31 bricked devices after April update being offered recovery through Samsung Members app

Samsung has had a rough couple of weeks as a number of their update rollouts haven’t exactly gone to plan. First, we saw Samsung Galaxy A70 devices getting bricked following an update to Android 10. More on that here.

A few Samsung Galaxy M31 users have faced a similar issue where their devices just won’t boot up after a recent OTA update, presumably to the April 2020 security patch level didn’t quite go to plan.

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Samsung Galaxy M31

According to reports, the April security patch with build number M315FXXU1ATD1 for Galaxy M31 devices bricked the units. However, as a result, Samsung quickly pulled the plug and stopped rolling out the buggy update.

This is absolutely not a time to be stuck with a bricked device. Many such issues usually require users to visit Samsung Care Centres for help. However, with the ongoing Corona Virus crisis and lockdown, Samsung Care Centres all closed.

In recognition of this fact, Samsung is offering affected users a guide on how to recover their devices by themselves. This message is being sent out to affected users via their Samsung Member App accounts. Thanks to Subhadip for the tip.

If you have a bricked Samsung Galaxy M31 device, try to follow these steps.

  • Connect your affected device to your Windows PC via USB
  • Install Smart Switch on your Windows PC via this link.
  • Download these two files shared by Smaung from Google Drive.
  • Extract and save the downloaded files on your Windows PC.
  • Double click and run M315F_TB7 to initiate the rectification process. Wait for the process to complete and that is it. Your phone should be running well soon.
  • m31 fix
    Source

    While this might appear to be complex to the average Joe, this is a pretty straight forward guide. Affected Galaxy M31 users can quickly get their devices back and running with this. Also worth noting is that user data will not be affected by this process.

    Samsung has built a good reputation in the smartphone industry. However, such mishaps don’t exactly scream confidence and if such persists, it might hurt the brand.

    NOTE: We have these and many more Samsung stories in our dedicated Samsung section.

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    Clinton Madegwa

    A cybernaut grasping at all things tech. Lover of Android, Linux, and custom ROMS. A nerd, a writer, an avid reader.