New updates are being added at the bottom of this story…….

Original story (published on February 13, 2020) follows:

A lot has been going on regarding the Honor Play EMUI 10 update – an update that should bring Android 10 OS to the device. For months now, contradicting statements have been made by both Huawei and its brainchild, Honor.

To date, no one knows the real truth behind the Honor Play EMUI 10 update developments. In early October 2019, an Honor India representative claimed the device was being evaluated for Android 10 update.

A couple of weeks later, the evaluation process was (supposedly) done and the Honor Play declared unfit to handle the new Android 10 due to hardware limitations. But not long after, Huawei Mobile UK claimed that the update was being worked on.


Ever since several contradicting statements have come out from various Huawei-linked quotas regarding the Honor Play’s update to Android 10. Heck, the uncertainties surrounding the update have even pushed owners of the device to sign a petition for the update to be released.

Last month, Honor India insisted that the Honor Play will continue receiving security updates and no OS upgrades. This is despite the device having received only one major OS upgrade and well-deserving of another upgrade.

honor play not getting emui 10

With the increasingly frustrated voices growing in numbers, Huawei is seemingly looking for ways to perhaps calm them down as it probably evaluates the Honor Play EMUI 10 update status.

Through a small Honor Play group on Telegram, we have learned that Huawei is offering disappointed Honor Play owners an Amazon voucher worth INR 500, which is about $7.


Apparently, if you own the Honor Play (most likely in India) and you wouldn’t mind getting your hands on the Amazon voucher, simply get to the Support app (formerly HiCare app) and ask them to schedule a call from the EMUI team.

When called back within 24 hours, a few rants about your dissatisfying experience with the Honor Play and the desire to have it updated to EMUI 10 should earn you the $7 Amazon voucher. You should get it in your email address after 24 hours.

Let us know if you do get the voucher in your comments below.

Update (March 18, 2020)

VoWiFi calling support is coming to the Honor Play with the March 2020 security update. Details here.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Hillary Keverenge
2134 Posts

Tech has been my playground for over a decade. While the Android journey began early, it truly took flight with the revolutionary Lollipop update. Since then, it's been a parade of Android devices (with a sprinkle of iOS), culminating in a mostly happy marriage with Google's smart home ecosystem. Expect insightful articles and explorations of the ever-evolving world of Android and Google products coupled with occasional rants on the Nest smart home ecosystem.

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