Gmail app crashing on opening mp3 or music attachments, iOS users say

Gmail is undoubtedly the most popular email service. The pompous marketshare of Android smartphones skyrocketed its number of users. When you create a Google ID, you will automatically get access to Gmail inbox for that particular account.

Of course, a number of email platforms are available out there. Due to many reasons (for example, convenience with Android), billions keep on using the Google mail. Apart from the web version, it also has Android and iOS applications.

Gmail app interface
Gmail app interface

Do you remember Inbox by Gmail? Announced in October 2014 as invite-only basis, it aimed at increasing the productivity and organisation. Nonetheless, the platform found its way to the graveyard this year in April. Google shut it down by saying all the features of Inbox are now available on Gmail.

Inbox by Gmail
Inbox by Gmail

Now that Inbox is out of the picture, let’s address the elephant in the room- Gmail. It looks like iOS 13 users are having troubles with the official app. We have come across a few concerns on different forums.

The issue doesn’t let the users open music attachments on their devices. When they try to do that, the application crashes. The bug exists on iPhones and iPads working on iOS 13/13.1/13.1.1/13.1.2.

Gmail mp3 attachment crashing
Source

While people were accusing Gmail, a Google executive hinted it might be an issue arising out of iOS. On investigating further, we also think it could be true because the same bug happens with Outlook application as well.

On the other hand, you won’t face this problem with the stock Mail app. It flawlessly opens MP3 files or any voice mail attachment. Due to this trouble, users started migrating to the built-in application.

To recall, you might have already heard of another iOS 13 bug pertaining to the Touch ID. It just doesn’t show the authentication notice. So, you will have to place the finger on the home button without eyeing up the screen.

The bug in the discussion seems to have affected hundreds of users (if not thousands). And, Apple (or Google, in case it’s their defect) should release a fix at the earliest. When it happens, we will update this story. There, don’t forget to stay tuned

Note:- Don’t forget to head over to our Apple section for more stories.

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Rahul Krishnan

Rahul Krishnan, a wordsmith from Kerala, India is always in lookout for his next article idea. He is a fanatic reader. And, the rumour is that his mom has recently hidden his debit card so that he won't buy books anymore. She doesn't know he has a spare one.