[Updated] Compass card website down? Don’t worry, company’s is working on fix
This story is being continuously updated…. New updates are being added at the bottom…..
Original story (from Oct 01) follows:
Just in case you’re trying to get your head around why Compass card website isn’t working for you, find solace in the fact that you aren’t the only one facing issues lately.
A quick look at micro-blogging site Twitter conveys there are many other affected by the same issue. As per reports, users are having login into their Compass Card accounts. For a quick glance, here’s how some of the complainants word the problem:
Is comapss card website down again?
Anyone else having issues logging into their Compass Card account?
I’ve been trying for a while – can’t even get into my account.
is compasscard website down?
Any official word on the matter? Yes. Thankfully @TransLink has officially confirmed the glitch through their official Twitter handle while reverting back to users. And here’s what they have to say:
We are getting reports that there are issues with the site, tech are currently working to resolve the issue.
At the same time, they’ve also updated there’s no ETA for the fix as yet.
Sorry, unfortunately no ETA on when it will be up and running.
Rest assured, we’re keeping a continuous tab on all related developments, and will update this page with relevant info as and when we come across any. So in case you’re encountering the problem discussed here, stay hooked for updates.
Update 1 (Oct 01)
@TransLink says the issue has now been resolved.
We received info that http://compasscard.ca is operating and that’s what the other customers reporting too. If it’s still not working for you, try refreshing your browser please.
Update 2 (Oct 01)
Looks like the problem was either not resolved completely or it has reared its ugly head again. Users are again reporting about login issues, and @TransLink seems to be investigating.
Update 3 (Oct 01)
The matter is being looked into:
Apologies for the inconvenience. We are working to resolve the problem.
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