@Uber_Support did the app just crash !? None of us can go online !!— LanieLeBlanc (@MrsLanie) September 10, 2019
[Update: Oct. 05] Uber app down or crashing? Don't worry, company's investigating
New updates are being added at the bottom of this story…
Original story (published on September 05, 2019) follows:
Just in case you’re trying to get your head around why Uber app isn’t working for you, find solace in the fact that you aren’t the only one facing issues lately.
We’ve seen users reporting the same across the micro-blogging site Twitter. Users say the app is crashing and they aren’t able to login, meaning no ride booking at least for the time being. As per reports the app throws an error stating ‘Something went wrong.’
Here are some reports for you to take a quick glance at:
@Uber_Support I can’t go online in the driver app it’s been down for over an hour now. Phone support is not answering can you please help me. It just keeps saying error.— ZXC (@zxcwar) September 10, 2019
As per Down detector – the service that gives information about outages – Uber is currently encountering issues in some regions as can be seen in the image below.
What’s appeasing is that Uber Support has acknowledged the glitch while reverting back to some users on Twitter saying:
Our team is currently working to resolve this issue
Thank you for providing this information, @MrsLanie. Our team is currently working to resolve this issue and will be in touch shortly via email. Your patience is greatly appreciated.— Uber Support (@Uber_Support) September 10, 2019
So there you go. The outage has been officially confirmed. We are keeping a continuous tab on all related developments, and will continuously update this page with relevant info.
Update (October 05, 2021)
01:25 pm (IST): New reports from users of Uber now indicate that they’re unable to log into the app.
This issue seems to be afflicting both riders and drivers. Luckily, Uber says a fix is in the works. More on that in our coverage here.
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