[Updated] Microsoft looking into Xbox error code 0x87dd0006 sign in problem

There are new updates that have been added at the bottom of the story…

Original story from January 02 2019

Are you facing login issues on your Xbox gaming console or Xbox app? Are you getting error code 0x87dd0006 when you try to log into your account? Well, if yes, then find solace in the fact that you aren’t alone.

A lot of users have been reporting this issue for a couple of hours now. Take a look:


For its part, Microsoft has said the Xbox team is looking into the matter. Here’s what the Xbox Support Twitter account said a couple of hours ago:

We understand that users are seeing an error when attempting to log into their accounts from Xbox One consoles. Our teams are looking into this issue to get this resolved

Latest comments on this tweet suggest the problem still persists. We are keeping an active tab on the situation, so rest assured that this story will be updated as and when the issue gets fixed or there’s a news worthy update on the matter.

Meanwhile, gaming services like Fortnite (which itself is plagued with audio issues at the moment) have started notifying users about this issue:

Update (January 03)

The problem is fixed.

Update (February 01)

Xbox Users are again reporting of this issue.


Microsoft is aware of the problem. Here’s latest tweet from their support handle:

Meanwhile, one user managed to log in after restarting the console.

We’re actively tracking the current outage, and will update this section as and when we get more information.

Update (February 01)

The issue was fixed.

Update (February 02)

While the February 01 outage was fixed, the same problem has erupted again. Read more about it here.

Update 3 (May 15)

Looks like the Xbox services have again gone down. We’re seeing a lot of user reports about this new outage. You can check out the reports here.

We’re keeping an active tab on the situation, and will provide more updates related to this outage here as and when we notice something newsworthy. Until then, keep a tab here and share your experience in the comments section below.

Update 4 (July 11)

There seems to be a new Xbox outage at the moment. A lot of users on social media platforms (like Twitter) are complaining about not being able to access Xbox Live services, suggesting the Xbox servers may be down at the moment.

The official Xbox status page shows everything is working as it should. Anyway, we are searching for more details currently, and will update the story if we find anything newsworthy.

Update 5 (July 11)

It has now been revealed that the Xbox Live Core Services (Signing in; creating, managing, or recovering an account; search) are down at the moment. Microsoft says they are looking into the matter.

Here’s the official statement, as posted on the Xbox status page:

Our engineers and developers are actively continuing to work to resolve the issue causing some members to have problems signing in to Xbox Live


Update 6 (July 11)

Some users are now reporting the problem is fixed for them, meaning the servers may be coming back up gradually.

Update 7 (September 07)

Same issue again today. Affected services include Xbox Live Core Services, Purchase, and Content Usage.

The latest update on the status page says:

Our engineers and developers are actively continuing to work to resolve the issue causing some members to have problems signing in to Xbox Live. Stay tuned, and thanks for your patience


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Himanshu Arora

My interest in technology and writing started back in 2010. Since then, I have written for many leading publications, including Computerworld, GSMArena, TechSpot, HowtoForge, LinuxJournal, and MakeTechEasier to name a few. Here at PiunikaWeb, my work involves leading the team as well as writing informational stories.