There are new updates that have been added to the bottom of the story…

Original story (published on Mar. 8, 2019) follows:

Looks like the Capital One bank is affected by an outage today. Customers are taking to social media platforms to share that the bank’s app, online banking, website, and 360 services are not working at the moment.

Here are some reports from Twitter:

@CapitalOne Access to my bank accounts still isn’t restored. Still can’t buy food for my baby. Still on hold with customer service after 35 minutes. Please fix this. (Source)

Going by reports, it appears there’s some sort of system update or maintenance going on.

We are looking for more info on the matter, especially official information from the bank itself. Will be updating this story in real time, so keep checking back.

Update 1 (March 8, 2019)

A workaround that you can try to view your balance:

The only way I got it to work was by clicking on creditwise and letting that load up and then closing out of it and then I was able to view my balance (Source)

Update 2 (August 20, 2019)

We are seeing reports of a similar outage today, with some complainants saying the Capital One app, website, and contact numbers are not accessible for them. Even the DownDetector service says Capital One is experiencing issues.

Update 3 (March 6, 2023)

03:22 pm (IST): Some users are now reporting (1, 2, 3) that they are unable to see their checking or saving accounts on the app or website.

Update 4 (April 11, 2023)

09:23 am (IST): According to fresh reports (1, 2, 3), Capital One is currently down or not working for a section of users.

05:42 pm (IST): The recent outage with Capital One has now been resolved.

Update 5 (April 12, 2023)

09:55 am (IST): Capital One users report that the platform is down again or not working (1, 2). They are getting a ‘We’re sorry, we hit a snag’ error message.

05:33 pm (IST): The latest outage has already been resolved, so users can now access their accounts without any problems.

Update 6 (September 15, 2023)

06:22 pm (IST): Reports indicate that the Capital One service is currently down or not working (1,2,3).

Update 7 (September 18, 2023)

03:11 pm (IST): The outage with Capital One has now been resolved.

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Himanshu Arora
359 Posts

My interest in technology and writing started back in 2010. Since then, I have written for many leading publications, including Computerworld, GSMArena, TechSpot, HowtoForge, LinuxJournal, and MakeTechEasier to name a few. Here at PiunikaWeb, I started with covering smartphone related breaking stories as well as some other interesting stuff, but now I have switched over to more of a leadership role. I also take care of several operational aspects of the website. Some of my current responsibilities include business development, and working with Piunika to make sure we’re progressing as envisioned. If you want to get in touch, I am active on LinkedIN, and also available on Twitter/X.

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