[Official confirmation] Redmi Note 7 Pro camera lag issue yet to be fixed by Xiaomi
New updates are being added at the bottom of this story…….
Original story (published on June 14, 2019) follows:
Chinese OEM Xiaomi is quite swift when it comes to firmware updates. Recently, they pushed MIUI 10.3.9.0 Global Stable ROM to Redmi Note 7 Pro devices. Apart from optimizing system and improving stability, as we highlighted, the update brought along Mi Credit app on the devices.
As we stated in our earlier coverage, those who received the update in the first wave chimed about camera lag problem. Now that the update has landed on more units, a lot of users are complaining about camera lag and dropped frame rate while recording videos.
Going by reports, the problem is specific to Redmi Note 7 Pro’s rear camera while recording videos where the device begins to lag. Here’s what some of the users who face the lag issue after installing the latest MIUI 10.3.9.0 patch word the problem:
As kingshuk De stated here, a similar camera lag related problem reared its ugly head after MIUI 10.3.7.0 update on Redmi Note 7 Pro, the patch which wasn’t circulated to all. So the problem appears to be existing for months, but may be recently more users began to face it.
Some have also reported that not only the camera but the phone itself lags while switching camera modes. An affected user, who happens to be a youtuber recently came up with a video (which was shot using Redmi Note 7 Pro’s rear camera) explaining they’ve been reporting this issue to the company for months.
And now they’ve also come up with a petition to bring it to the company’s notice how many Note 7 Pro users are affected by the camera lag problem. The petition has gained support of thousands of other Redmi Note 7 Pro users in a week’s time. So the issue appears to be widespread.
Here’s hoping the matter catches Xiaomi’s attention and they give clarity as to what could be causing this rear camera lag while recording videos, as well as whether the company plans to fix it.
Rest assured, we are keeping a tab on this and will update the story as and when any relevant development comes to our sight. Are you also facing the camera lag problem discussed here? If so, feel free to drop a comment and share with us your experience.
NOTE: For more bugs/issue news and stories related to Xiaomi, interested readers may head here.
Update (July 5)
While the Indian variant of Redmi Note 7 Pro started to receive MIUI 10.3.10.0 update with June security patches since yesterday, the camera issues were not addressed in the build.
However, the company should rollout the necessary fixes in the upcoming 10.3.11.0 update – as mentioned by Alvin Tse (Head of Pocophone Global).
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