Motorola has a long and colorful history in the domain of Android. Their DROID (including RAZR) lineup of phones under Verizon were practically synonymous to the Google’s operating system. After being acquired by Google, they achieved further acclaim by providing vanilla Android for every price segment.

moto_g
First generation Moto G, made by Google backed Motorola

However, they lost the track Lenovo acquired them from Google. Clumsy product lineup, irregular software updates, moronic pricing strategy are some of prime reasons behind the downfall.

Lenovorola (a popular portmanteau) tried to get back by collaborating with Google’s Android One initiative. The Moto One and Moto One Power (sold as Motorola P30 Play and P30 Note in China, respectively) were the first gen Android One phones from the OEM, succeeded by Motorola One Vision.

motorola-one-vision-leaked-image
Motorola One Vision

Apart from its unique punch hole camera design, Motorola One Vision features another fascinating attribute. It is the first Android One phone (first from Motorola as well) powered by Samsung’s Exynos 9609 SoC.

Well, looks like dealing with the brand new platform is kind of complicated for Lenovo/Motorola engineers, as the phone owners are facing a peculier bug since the inception of the device. After turning on Developer options from Settings, the phone goes into an irresistible bootloop.

When I enabled developer options and change something I need (example: behavior after connect usb cable) my moto is fine till my screen is on. But when I need to power on screen again, when I enter the security code, my moto dont let me to see home screen, but automaticly restarts and operating till the next security code thing. And restarts again and again and again. The only thing that helps is to return to the factory settings.

(Source)

moto_one_vision_bootloop_developer_options_xda
Source

Got One Vision all set up.

Wanted to transfer files via USB C adapter.

Enabled developer mode, set for data transfer.

Phone rebooted.

Asked for PIN.

Entered PIN, phone rebooted.

ONLY option?

Factory reset.

Repeated above, same thing.

(Source)

Most of the affected users have faced the issue right after changing the default USB connection settings (example shown in the next picture) under Developer options. However, altering the default value of any settings is reportedly enough to trigger the infinite bootlooping.

oxygenos_usb_connection
Typical USB connection options

Besides regular forums and social media platforms, there is a long thread running inside the official support forum of Motorola regarding this weird bug since months. An admin even officially acknowledged the bug back in March, but no improvement has been made till this date.

moto_one_vision_bootloop_admin

While rebooting to recovery mode and doing a factory reset can be useful to recover from the endless bootloop, that’s not at all a feasible solution. Keeping a fundamental feature broken since release is a pathetic example of faulty quality control, and Motorola earns another medal in the hall of shame!

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Kingshuk De
896 Posts

I came from a mixed background of Statistics and Computer Science. My research domains included embedded computer systems, mobile computing and delay tolerant networks in post-disaster scenarios. Apart from tinkering with gadgets or building hackintosh, I like to hop on various subreddits and forums like MyDigitalLife and XDA.

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