[Fixed] TalkTalk confirms TalkTalk email down and not working today – server status & login problem details
This story is being continuously updated….new updates are being added at the bottom…..
TalkTalk service is in midst of an outage of sorts as a lot of users are reporting the service is currently down for them. Complainants are taking to social media platforms like Twitter to voice their concerns.
Here are some reports from Twitter for you to take a quick look at:
talktalk Hi there. I cannot log into my email. It says Sorry something went wrong please try again. Is this just my problem or a problem overall with Talk Talk Frustrating
— Colin Brian Winter (@ColinBrianWint1) June 14, 2019
@TalkTalk hi, I am not receiving emails, I am waiting for an important message regarding an interview, please update me.
— Andrea Picton (@AEPicton) June 14, 2019
Even the Down Detector service currently shows intermittent issues in the UK region.
What’s good is that TalkTalk has officially acknowledged the issue. Their service status dashboard explains the glitch saying:
“We’re aware some customers are not able to access their emails either through webmail or using an email client, our engineers are looking into this as a priority. We’d like to apologise for any inconvenience this may cause. “
And here’s what @TalkTalk says on Twitter:
We're sorry if anyone is experiencing problems with our Webmail service at the moment. Engineers are working to restore service asap. Please keep an eye on our Service Status Dashboard for updates here. https://t.co/fAiblg3lqN
— TalkTalk (@TalkTalk) June 14, 2019
We are keeping a continuous tab on the matter and will update the story as and when any new development comes to our sight.
Update 1 (June 14)
Company says customers who have talktalk.net emails are affected by the outage.
“Customers who have talktalk.net emails are affected, we continue to investigate and will provide further updates here.”
Update 2 (June 14)
The status message on the service dashboard has been changed, and now it reads:
We’re aware some customers are unable to access their emails either through webmail or using an email client such as the mail app on the mobile device or outlook on your PC.
Latest Update 11:35 AM: We’d like to apologise for the inconvenience this may cause and assure you that our engineers are working on this as a priority.
Update 2 (June 15)
The outage has been fixed. The following message was shared by the company at 10:45PM UK time:
We’re pleased to confirm that following restoration work completed by the affected service provider, full service has now been restored to our email platform which we’ll continue to monitor. Once again, we’d like to apologise for the inconvenience caused by the outage today and would like to thank you for your patience
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