[Fixed] App Store down and not working? Some users cannot connect to App Store

Update 1 (June 04)

Apple App store seems to be down again for many users around the world. Here are some reports:


More reports here. While for some users search is not working, others are facing connectivity issues with the app marketplace.

Apple’s official service status page currently shows App Store as online (see here). Anyway, we are monitoring the situation, and will update the story as and when we have any newsworthy development to share.

Update 2 (June 04)

Not only App Store, but Mac App Store, Apple Music, and Radio are also down currently.


Update 3 (June 05)

The outage has been resolved.

Original story (from Feb 01, 2019) follows:

After Apple disabled the Group Facetime feature earlier this week due to a nasty bug, We’re seeing some reports from Apple users that say the App Store (or view Apple ID) is not working for them. Few say they can’t even connect to the company’s app marketplace application. Here are a handful of reports:

The frequency of reports currently is low, so it doesn’t seem like every Apple device user is affected. But it could also be that the issue is spreading slowly.

Anyway, we couldn’t find any official word from Apple on the matter, but will surely update this story as and when we find more newsworthy stuff related to this matter.

Until then, let us know your App Store experience in the comments section below.

Update 1

Looks like devices with specific iOS versions are facing this problem:

Has Apple done this to make people update to iOS 12? Less likely, but there are reports:

Update 2

Some Apple Music and iTunes users are also reporting issues:

Update 3

Someone posted this workaround on Reddit:

I was able to connect (but not do much else) by setting my date back to the 29th. Please try it and report what works!

[Discussion] App Store connection issues megathread! from jailbreak

Telegram says update issue at Apple’s end

Telegram users have been reporting a strange issue for a few hours now. They say even after updating to the latest version 5.3 from the App Store, the app doesn’t update.

What’s good is, there’s an official word on the matter, with the company saying it’s an issue at Apple’s end.

Meanwhile, users say some other apps like Skype are also exhibiting similar behavior.


Note that unlike the connectivity issue, this updates-related problem doesn’t seem to be iOS 11 specific.

Anybody else having this issue? App store keeps showing update available after updating the apps in iOS 12.1.3 from ios

Will update this story as and when we have more information to share on this matter.

Update 1

Another app developer says updates issue is at Apple’s end:

Update 2

Here’s a security researcher summing up all these ongoing issues with App Store:

Update 3

Telegram’s CEO Durov has confirmed the Apple App Store issues. Here’s what he said in his latest post about a new Telegram update:

It seems iOS users have to wait a while to get the update, because the App Store has been experiencing issues since yesterday. I expect that Apple is going to get their issues sorted out in the next few hours as Cupertino is waking up


Update 4

Both connectivity and updates issues should be fixed by now.

PNC bank app and systems not working

A lot of PNC bank customers are also taking to social media to report issues accessing banking facilities. Some say the app isn’t working, while others say they are not even able to access the bank’s phone systems.

Take a look at some reports:

We couldn’t find any official word from PNC on the matter, but will surely update this story as and when we notice any newsworthy stuff related to this issue.

Update 1

Many users say the issue is resolved now.

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Himanshu Arora

My interest in technology and writing started back in 2010. Since then, I have written for many leading publications, including Computerworld, GSMArena, TechSpot, HowtoForge, LinuxJournal, and MakeTechEasier to name a few. Here at PiunikaWeb, my work involves covering on daily basis the biggest tech stories as well as scoops that you won't find anywhere else.