Moto Z2 Play Android Pie 9.0 update coming soon; fix for endless notification sound issue in works

Motorola is scheduled to have a launch event at Sao Paulo, Brazil in the coming week where the America OEM is expected to unveil Motorola One Vision. One Vision is Motorola One Power’s successor that is sold as P30 in China, and hence is likely to be called P40 in the region.

As per leaks, One Vision (aka P40) may feature a punch hole 12MP front camera, 48MP rear with dual camera setup at the back and a 6.2-inch HD+ display. Powered by Snapdragon 675 chipset, this Android One device should come with this year’s Android 9.0 Pie out of the box.

Image credits: Mobielkopen

Alongside with Motorola One Vision, Moto E series’ this year’s budget device Moto E6 is also speculated to be revealed at the same event. Leaked renders suggest Moto E5’s successor E6 may be shipped with Snapdragon 430 SoC, 5.45-inch display, 13 MP rear and 5MP front camera and Pie.

While the upcoming Motorola phones will be shipped with Android 9.0 Pie, older device owners with phones like Moto Z2 Play and Moto Z2 Force are eagerly waiting to get to taste the Pie. Here are a couple of recent Pie-related queries posted across Twitter by Z2 Force and Z2 Play device owners.

Moto Z2 Force user inquiring about Pie
Moto Z2 Play user inquiring about Pie

While a lot of Motorola phone owners with different devices continue inquiring, we have an update regarding Android Pie’s arrival at least on Moto Z2 Play.

For a quick refresher, Z2 Play (also known as Motorola Z Play – 2nd Gen) is Motorola’s 2017 mid ranger phone that is powered by Qualcomm Snapdragon 626 chipset. The phone was originally shipped with Android 7.1.1 (Nougat), and was upgraded to Android 8.0 Oreo last year.

Though the list of Moto devices to get Pie at the company’s official website as well as MotorolaBlog call Moto Z2 Play Pie compatible, the OEM didn’t specify any particular time line as to by when will the phone receive the same.

Moto Z2 Play in list of Pie compatible Motorola phones

Considering the phone is upgradable to Android 9.0 (Pie), users are desperate for the updates arrival. What’s now coming to light is that Moto Z2 Play users will get to experience Pie some time soon. Here’s what Motorola Brazil recently said (translated) while reverting back to an inquirer on Twitter:

we are finalizing the tests and the sooner you will have the experience of having the Android Pie running smoothly and perfectly in your Z2 Play, you can trust! ?

Motorola Brazil’s response

Here’s hoping Lenovo subsidiary gets done with whatever formalities are left and rolls out Pie on Moto Z2 Play soon. Rest assured, we’ll let you know as and when that occurs?.

That’s not all.

Apart form the Pie, we’ve also caught hold of an issue that’s troubling users with different Moto devices like Moto Z2 Play, Moto Z2 Force, Moto E5 Play. Going by reports posted across the company’s official help forum, text message notification sound is behaving erratic lately.

Users say, the moment they receive a text message, the notification sound continues to play endlessly. In fact, some of the affected users say it won’t stop unless they reboot the phone. Complainants word the issue saying:

Hello! Few days ago something strange has happened with my phone. Each time I receive a notification the sound keeps going for several seconds after Ive opend the notification. Its truly annoying.

I am having issues with the notications on my Moto Z2. I’d say 60% of the time, when I open anything with a notification (for example e-mail, messenger, etc), my notification sound will endlessly play. To the point where I have to re-start the phone (all the while the notification plays).

What’s good is that Motorala has officially acknowledged the issue. A Senior MotoAgent at Lenovo forum recently informed the problem is caused by Moto Display’s update and is being worked on.

We’ve seen recent reports about this and we have determined it’s caused by the recent Moto Display’s update affecting Android 8.0 devices. We’re working on the Moto Display’s update in Play store though. Sincerely apologize for the inconvenience.

Until Motorola fixes whatever’s broken, users are suggested to uninstall Moto Display.

In the meantime, you can either uninstall the update to Moto Display and wait for a new version to be released on the Google Play Store or you can disable Moto Display completely until the new version is available on the store.

Here’s the MotoAgent’s complete post:

Forum Senior MotoAgent’s response

We hope Motorola releases the promised fix soon, so that this irritating notification glitch stops bothering users. Rest, like always, we’ll let you know as and when the fix/new Moto Display update gets live.

PiunikaWeb is a unique initiative that mainly focuses on investigative journalism. This means we do a lot of hard work to come up with news stories that are either ‘exclusive,’ ‘breaking,’ or ‘curated’ in nature. Perhaps that’s the reason our work has been picked by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and more. Do take a tour of our website to get a feel of our work. And if you like what we do, stay connected with us on Twitter (@PiunikaWeb) and other social media channels to receive timely updates on stories we publish.

Want to work for PiunikaWeb and enjoy best-in-industry compensation & benefits? You'll be glad to know we're hiring experienced candidates.

Tags :

Dr. Aparajita Sharma

A budding entrepreneur by profession, and a psychologist by education. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed.