Commonwealth Bank of Australia plagued with NetBank issues, fix in works
Commonwealth Bank of Australia (CommBank or CBA), as some of you may already know is a popular Australian multinational bank. And what’s coming to light is that their online banking service NetBank is not working and the app is also acting a bit glitchy lately.
Complaints can be seen posted across social media platform Twitter wherein users chime that NetBank is temporarily unavailable because of which they can’t access their accounts. Here’s how some of the affected users word the issue:
Yo @CommBank ? I am Unable to Log In to My Netbank It says You are having some technical difficulties.. How long is it gonna take you to resolve it ? I need to make some Urgent Transactions please.
— Samir Khan (@SamirKhan2007) April 9, 2019
@CommBank is netbank app temp unavailable at the moment? Having problems viewing my account.
— Gergis Ayoub (@gergisayoub) April 9, 2019
@CommBank is there something wrong with NetBank?One of my accounts is apparently 'closed or inaccessible' which is making me very anxious. An unexpected payment has come out and overdrawn my account and I can't transfer my funds into it so I don't get charged. What's happening??
— Clair A'Belle (@HoneyClair) April 9, 2019
Apparently not so smoothly pic.twitter.com/BzeXNoGj0l
— Donald Cashman (@DonnyCashman) April 9, 2019
@CommBank your services are down , can’t see my transferred money from other bank , tomorrow is the last day of payment of my credit card
— Muhammad Qaiser (@mqaiser2) April 9, 2019
@CommBank i cant access my accounts online…i need to get to my complete access asap.
— Aimee Brown (@AimeeeClaire) April 9, 2019
Comm bank app not working now?
— Avtar kesar (@AvtarKesar) April 9, 2019
The NetBank service basically allows customers to transfer funds, manage their accounts and savings, and also gives them an access to their assets/liabilities. With the service broken, users are not able to access the above stated functionalities.
Is the problem known?
Yes it is. What’s appeasing is that CommBank is not only aware of the issue in question, but are also working to resolve the same quickly. Here’s what they said recently while acknowledging the glitch.
NetBank is temporarily unavailable, and we are working to rectify the issue as soon as possible.
Hi Avtar, Alisi here. NetBank is temporarily unavailable, and we are working to rectify the issue as soon as possible. We apologise for the inconvenience caused.
— CommBank (@CommBank) April 9, 2019
A user also shared the message that is now reflecting while logging in to CommBank app. It also notifies the same.
— Kevin Boyle (@SirKevin247) April 9, 2019
So if you are also among the troubled CommBank users who are not able to access NetBank or for whom the CommBank app is not working currently, then find solace in the fact that the issue will hopefully be resolved soon.
Rest assured, we are keeping an active tab on all related developments and will update the story as and when required.
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