[March 01 update] Garmin Connect not working, not uploading / syncing to Strava (servers down for maintenance, even site down)
This story is being continuously updated…check for new updates at the bottom…
Looks like the Strava service is currently down as a lot of users are reporting about server sync issues. Specifically, users of the the Android app are getting ‘Data Sync Failed’ error.
Here are some reports:
I’m getting this pic.twitter.com/51hfnoYKnq
— Chris (@chrischivers11) February 17, 2019
Long run Sunday has killed @Strava 😬
— Dr Pond 🐝🦆🦉🦀 (@MissPond) February 17, 2019
Is @Strava down? Having withdrawal symptoms 😂😭
— Waheed Vadi (@WaheedVadi) February 17, 2019
— David R. Whitney (@davidrwhitney) February 17, 2019
@Strava i can't get my data to synch. Never normally have this problem.
— abbypercy (@abbypercy) February 17, 2019
@Strava The Android app doesn't work since the latest update (fails to load most times or shows 'data sync failed' message). Plz tell me you're working on a fix 🙏 my favourite app
— Helena Pilih (@oohelen) February 17, 2019
— DowndetectorUK (@DowndetectorUK) February 17, 2019
When tried accessing the Strava website, and seems like even their site is down at the moment (Update: it’s back up now, but dashboard still isn’t accessible to many).
— Roman Wozniak (@romantic_cynic) February 17, 2019
For it’s part, the team behind the “social network for athletes” hasn’t said anything, but we are looking for more info, and will update the story with relevant details soon.
Official word: Strava has acknowledged the problem and is currently investigating.
— Nicolas Bouvier (@nboubou) February 17, 2019
We were able to access the status page for Strava, where – in addition to confirming the problem and revealing investigations are ON – the company has also revealed it’s a major outage affecting their website, API, and uploads.
The company has provided another update, but nothing new.
We are continuing to investigate this issue
Another update. Strava now says the issue has been identified.
We have identified the issue and are working on a solution
Meanwhile, Garmin connect may also be experiencing issues.
Garmin connect not syncing too 😬🤬 @GarminUK
— Tez (@tez_velo) February 17, 2019
@garmin Any known issues with Garmin Connect's backend? My Edge 130 won't sync with Garmin Connect Mobile.
— David Schmidt (@individual8) February 17, 2019
— Outage.Report (@ReportOutage) February 17, 2019
Looks like Strava is coming back to life slowly.
Mine's just come back to life.
— Paul Holland (@paulh66runs) February 17, 2019
It’s working here in Amsterdam but pretty slow to load.
— Ed Stanley (@ejls2) February 17, 2019
Garmin Connect current status shows limit connectivity with Strava.
Oops. Latest Garmin Connect status shows everything is down.
— stuart (@s_ditchfield) February 17, 2019
The company says Garmin Connect is under maintenance currently.
About to get the brick out to adjust the garmin but it appears connect is broken 🧱 pic.twitter.com/4JXZuQpsur
— Chris Jenkins (@chris2jenkins) February 17, 2019
Meanwhile, Strava says a fix has been implemented, and the situation is being monitored.
A fix has been implemented and we are monitoring the results
Another update from Strava:
We are continuing to monitor for any further issues
Garmin Connect is currently down. Strava systems are back to operational
[status] Monitoring: Garmin Connect is currently down. Strava systems are back to operational. https://t.co/T5lLoAQNBH
— Strava Status (@StravaStatus) February 17, 2019
While servers are still down, outrage is growing over Garmin’s poor handling of this outage.
Poor social media efforts by @GarminUK @GarminFitness on a day with a major @garminconnect outage. The latter account has only tweeted once . Ever. They probably don’t have a social media team. @StravaStatus does update frequently at least .
— Richard Exley (@DrRichEx) February 17, 2019
Even Garmin Connect’s official website is down at the moment.
Sorry for late update, but all Garmin Connect systems were back up a few hours later. Check out current status here. However, some users are reportedly still facing issues
— Steve Davison (@steveedavison) February 18, 2019
(Also check out our comments section).
Update 14 (March 01)
The service is again down. More info here.
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