OnePlus Tile connectivity bug fix coming in next update
Long before the era of IoT and smart homes, people prefer to depend on themselves for solving regular household complications. But events like losing the keychain or umbrella are still ubiquitous which push us at our wit’s end.
The idea of tracking easy-to-lost objects efficiently is nothing new. US based Tile came up an handy solution: a tiny gizmo which needs to be attached with the item and a companion smartphone app for ‘ringing’ it.
The underlying technology is nothing but Bluetooth, but the smart guys of Tile used crowd GPS to make things smarter.
OnePlus and Tile share a complicated relationship. Many users started reporting issues with OnePlus phones and the trackers from Tile. The affected users experienced glitches in connection, particularly after upgrading to Android 9 Pie.
@OnePlus_Support I have just learned that something about my OP6 bluetooth prevents it from working with Tile. When should I expect this to be resolved?
— Dougal! (@OKDoogl) November 21, 2018
Yo @TheTileApp and @OnePlus_Support You two need to talk to one another. I have an open case with both of you as I can't pair my OP6t. Tile says its a known issue with OP6/6t, One Plus support can't verify this & troubleshooting is crap. Sending commands for Android 8, not 9.
— Kellic "Say WUT?" Tiger (@KellicTiger) December 6, 2018
Still no dice on TILE app working on @MKBHD PHONE OF THE YEAR ..the OnePlus 6T after updating to OS Beta 2. Why? Becuz it is clearly the APP not OS. @TheTileApp @TilerSupport @oneplus pic.twitter.com/guKXoNoWAF
— jerrymilton (@jerrymilton) December 28, 2018
Both OnePlus 5 and 6, along with their ‘T’ variants are part of roster of affected phones. Tile and OnePlus were pointing fingers towards each other, and the saga did not stop.
FYI, there was a similar outage with Tile trackers in past. The buggy Bluetooth stack of Android 6.0.x Marshmallow was the offender then.
We have confirmed that OnePlus smartphones (5, 5T, 6 and 6T) have a Bluetooth compatibility issue which prevents them from connecting to certain Tile models: Tile Pro (2018), Tile Sport and Tile Style (2017). Kindly note that Tile Mate (2018 and 2016) and Tile Slim are unaffected by this issue.
We have directly linked this issue to the OnePlus smartphones; the affected Tiles will work just fine with non-OnePlus smartphones. The good news is that OnePlus can make a fix with a software update to the phones.
Later on, OnePlus kind of accepted that the bug was originated from their end. The fix should come as a part of end of January’s Open Beta builds, but those updates were pulled back as they started to brick phones.
Greetings. This is Jeff from OnePlus Bug Hunters Team, thanks for your feedback.
We have added Tile devices for support on the next update, please wait for the update and check if it can work.
Thank you and have a nice day.
OnePlus Bug Hunters
The post was made on last Saturday (2nd February, 2019), and no new update from OnePlus is released so far. PiunikaWeb is here to inform you about OnePlus OTA updates, so stay tuned and follow us!
BTW, has anyone seen my keyring?
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