There are new updates that have been added at the bottom of this story….

After the Apple Facetime (ft) calling bug came to light, now we’re seeing reports that the Group Facetime feature has gone offline. Users are taking to social media platforms like Twitter to reports the issue.

https://twitter.com/_T_i_r_a_h_/status/1090110140932636672
https://twitter.com/cellibabi/status/1090107873873424387
https://twitter.com/D1_finch/status/1090107662669369345
https://twitter.com/idkcaymi/status/1090103722888302592

If you check the Apple services status page, you’ll see the company is aware of the outage.

group-facetime-not-working

According to some of the media reports, Apple took the feature offline after the Facetime calling bug came to light today. In case you aren’t aware, the bug lets you hear the audio of the person you call even before they pick up a Facetime video call.

Reports on social media also corroborate this:

https://twitter.com/GlennF/status/1090113588419715072
https://twitter.com/jsrnz/status/1090108726642597889
https://twitter.com/DarrenLaur/status/1090105648904355845

Apple has said a fix for the Facetime bug will arrive later this week. It’s, however, not known when exactly this outage will be fixed. We’re keeping a close eye on the situation, and will update this story as and when we have more information on the matter.

Until then, use the comments section below to let us know your Facetime experience currently.

More info

The bug (via 9to5Mac) can be reproduced by making a Facetime video call to someone in your contacts, then tap “Add Person” (after swiping up from bottom) followed by entering your own phone number. A group call is initiated this way and you’d be able to hear the person you called even before they answer the call.

Needless to say, the exploit doesn’t work if the Group Facetime feature is disabled, which is what exactly Apple has done now.

This exploit comes to light just a few weeks after Apple trolled other smartphone manufacturers on privacy. At this year’s CES in Las Vegas, the company had put up billboards saying what happens on your iPhone stays on your iPhone. Now Apple itself is getting trolled for this.

Update (January 30)

It’s worth mentioning that if the callee presses the power/volume button to ignore the incoming Facetime call, the caller not only gets to hear the audio, but they can see video as well.

Update (January 31)

A Houston lawyer has slapped a lawsuit on Apple over this bug. Suing the Cupertino-based company, the lawyer told Bloomberg that the vulnerability “inadvertently allowed an unknown person to eavesdrop on his private conversation with a client.” More info here.

Elsewhere in New York, Attorney General Letitia James has launched an investigation into the matter over Apple’s failure to warn customers about this Facetime eavesdropping bug as well as the company’s slow response (it came to light that a 14 year old discovered the issue days before media highlighted it and the kid’s mother had informed Apple about the bug through the official channel). Engadget has more in this.

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Himanshu Arora
359 Posts

My interest in technology and writing started back in 2010. Since then, I have written for many leading publications, including Computerworld, GSMArena, TechSpot, HowtoForge, LinuxJournal, and MakeTechEasier to name a few. Here at PiunikaWeb, I started with covering smartphone related breaking stories as well as some other interesting stuff, but now I have switched over to more of a leadership role. I also take care of several operational aspects of the website. Some of my current responsibilities include business development, and working with Piunika to make sure we’re progressing as envisioned. If you want to get in touch, I am active on LinkedIN, and also available on Twitter/X.

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