Here's a workaround for Vodafone broadband/Internet/wifi down and not working in UK

There are new updates that have been added at the bottom of the story…..

We are seeing sudden influx of reports that say the Vodafone broadband or Internet is not working. Complaints are mostly pouring in from the UK, suggesting it could be a region specific issue.

Take a look at some of the complaints:

https://twitter.com/Fan7Sdmn/status/1089092515490381824
https://twitter.com/dejonpiere/status/1089093291872870401
https://twitter.com/thecoyle/status/1089089458891304960
https://twitter.com/risky_business9/status/1089093408898068480
https://twitter.com/ianh4777/status/1089089237910204416

While there’s currently no official word from Vodafone on this outage, users have been sharing some DNS related workarounds. Here’s one (other workarounds in updates below):

https://twitter.com/Tom_Whi/status/1089093143822245893
https://twitter.com/Chris_Warrior/status/1089099168742809600
https://twitter.com/MuhammedAE_/status/1089103348173889537
https://twitter.com/footie_racing/status/1089103161506316288
https://twitter.com/zippyblip/status/1089104733925752832
https://twitter.com/dsample/status/1089111540798763008

Do try this suggestion and let us know if it works. Meanwhile, we are actively looking for more workarounds and information and will update the story as and when we come across any newsworthy stuff on the matter.

Update 1

While there’s definitely a nationwide Vodafone internet outage in the UK, users are miffed that the company hasn’t provided any update on the matter yet. Worse, customer care is difficult to reach as complainants say they are getting hours of waiting time.

https://twitter.com/DragsH/status/1089097608252088320
https://twitter.com/SallyEgginton/status/1089098095764353024
https://twitter.com/SMilne17/status/1089097905380704256

Update 2

We are also seeing reports from users that say the company’s app is showing misleading information at this hour of crisis. Take a look:

https://twitter.com/EdwardBE1/status/1089102796597673984
https://twitter.com/SoaneRanger/status/1089100614649417728

Update 3

Using a VPN is another workaround that users can try.

https://twitter.com/ibizify/status/1089102942278483969
https://twitter.com/ibizify/status/1089106663053897728

Update 4

Vodafone has effectively acknowledged the ongoing outage problem as their social media handle has supported the DNS workaround by offering more details on it.

https://twitter.com/WilliamAdoasi/status/1089093708769882112
https://twitter.com/scales23/status/1089111864666218497

Update 5

Vodafone UK’s Twitter handle says the DNS issue is resolved.

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Himanshu Arora

My interest in technology and writing started back in 2010. Since then, I have written for many leading publications, including Computerworld, GSMArena, TechSpot, HowtoForge, LinuxJournal, and MakeTechEasier to name a few. Here at PiunikaWeb, my work involves covering on daily basis the biggest tech stories as well as scoops that you won't find anywhere else.