[Update: Fixed] Apps like Netflix not working on Sky Q, users say

Update:

Sky has acknowledged as well as resolved the issue. However, it may take few hours before the apps get back in action.

The same has been updated on their website as well.

We’re aware some of our customers have experienced problems when accessing Sky Q apps. The issue has now been resolved however it can take up to 12 hours for the apps to automatically refresh, we’re sorry for any inconvenience this may cause.

Meanwhile, those of you who wish to resolve the issue immediately can try the workaround suggested by Sky:

sky-workaround

Original story follows:

Are you among the Sky Q customers who currently aren’t able to view apps lie Netflix on their Sky Q hub/box? Well if so, then you aren’t alone. The problem is being reported by a lot of Sky Q users across micro-blogging site Twitter. Following are some of the recent complaints:

https://twitter.com/kalel012333/status/1071298199284011008

https://twitter.com/QBlueSkyQ/status/1071221408074792960

We haven’t come across any official statement from Team Sky on this matter. But we are keeping an active tab on related developments and will update as and when anything newsworthy comes to our notice.


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Dr. Aparajita Sharma

A budding entrepreneur by profession, and a psychologist by education. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed.