[Dec 10 update] Is O2 network down again?

Update (December 10):

After a major network glitch a few days ago. We’re again seeing reports for O2 users that there are network issues as there devices aren’t able to get signals.

https://twitter.com/MarkCampos178/status/1072018456101433344
https://twitter.com/teela_na/status/1072013769235226624
https://twitter.com/51aed91b2259446/status/1072009690828165120
https://twitter.com/51aed91b2259446/status/1072005585816731650

Update (December 06):

Here’s latest update from O2 on the calls issue:

Update (December 06):

Earlier it was the data/Internet that was affected, but now were seeing problems related to calls as well.

https://twitter.com/Queen_Qualities/status/1070617779726901248
https://twitter.com/Huggy77/status/1070617775952064514
https://twitter.com/tasharleigh/status/1070617772827250688
https://twitter.com/shanbob123/status/1070617721023414272

Update (December 06):

Apparently, the company’s service status page is also down, likely because of the heavy traffic it’s been receiving in the past few hour or so.

Original story follows:

O2 has acknowledged a network issue with its service that affects data. Here’s the statement that the company recently uploaded on their official website:

Our technical teams are investigating reports of issues when using data. Voice calls are working OK. Our technical teams are investigating. We apologise for any inconvenience. Updates will be shared here as soon they are available.

The problem affects Tesco Mobile, giffgaff, Sky Mobile and Lycamobile, all of which as most of you may already know use O2 as carrier. Following are some of the complaints that can be seen on Twitter from O2 users

https://twitter.com/paperfaceuk/status/1070572987349372928
https://twitter.com/GerogeSmith30/status/1070540939423297536
https://twitter.com/JewelStarLight1/status/1070570689982271488
https://twitter.com/Fleason77/status/1070566596953935872

From Sky Mobile users

https://twitter.com/BeingAutistic/status/1070587177036333056
https://twitter.com/PaulCarter0/status/1070584330827776000
https://twitter.com/stellaStar43/status/1070587103522775040
https://twitter.com/followmeplzcool/status/1070585410047369217

From Lycamobile users

https://twitter.com/milo1234/status/1070588679020789760
https://twitter.com/MightyAkram/status/1070574844910206976
https://twitter.com/RobChisholm/status/1070589849730732033

From Tesco users

https://twitter.com/moggies4/status/1070576673328910336
https://twitter.com/smith_lisags1/status/1070575380321456128
https://twitter.com/JCC000/status/1070572284652457984
https://twitter.com/Justfayelouise/status/1070566612200239105

And from giffgaff users

https://twitter.com/bryleysprat/status/1070227914564820992
https://twitter.com/anisaxshakoor/status/1070563254253039616
https://twitter.com/oohgaryc/status/1070558482254966784
https://twitter.com/mysunandstarsxo/status/1070564173371838469

If you are among those affected, you can track the development related to the matter through the service status page at the company’s official website here.


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Dr. Aparajita Sharma

A budding entrepreneur by profession, and a psychologist by education. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed.