App freeze/crash and keyboard issues plague OnePlus 6 after 9.0.2 update
The OnePlus 6 recently received a massive update which came in the form of OxygenOS 9.0.2. Some key features it brought along include new navigation gestures, ability to launch assistant apps by holding the power button for 0.5 second, as well as some camera features like Nightscape and Studio Lighting. More info here.
While all this is definitely good news for OnePlus 6 users, sadly, a number of them are reporting some annoying issues after installing the 9.0.2 update. Specifically, there are complaints that whenever an app and keyboard are in use, randomly the app freezes/crashes and keyboard closes (or just disappears).
Here’s a small collection of reports:
Whenever i am typing via any keyboard app.. Foreground app becomes frozen, keyboard gets closed and i have to go to homescreen and relaunch the app
In whatsapp chat screen or Insta direct page, when I’m typing something, it just freezes and keypad goes to hang state. I need to go back to home page and reopen the app(WhatsApp/Insta) to use the keypad again! This is happening from 9.0.2 update. I’m using the same version of those apps which I had before 9.0.2 update (which is 9.0 – initial public pie release)
Sometimes when I tap on the “write” box (most of time in WhatsApp and Telegram) the keyboard (SwiftKey or GBoard) popup, crash and freeze the app, the only way is lock and unlock the Device
As of 9.0.2 the gestures are triggering way too easily, this was never a problem with 9.0.1, I believe this is mainly down to the animation system, where if I press the space bar a bit too low, the app will stutter, the keyboard disappears and the app sometimes crashes as well
The latest update keeps switching my keyboard off mid way through typing, and I have to press back to reactivate it, as if an advert I can't see is blocking it or something – can you guys at @OnePlus_Support help out at all? Ta
— Josh Hutchinson (@joshmagic) November 7, 2018
@OnePlus_Support I'm having numerous issues after the new update. 1. Keyboard refuses to pop up when it is supposed to
2. when selecting text boxes instead of the keyboard popping up, the app freezes
3.Gestures don't run in landscape mode, especially home and recents gestures.
— Dennis McGuire (@McGuire83) November 7, 2018
— Abhijeet Dey (@Abhidey24) November 7, 2018
@OnePlus_Support Not very happy with 9.0.2 / A6003_22_181026 update:
– New gestures and (Google) keyboard have nasty issues
– Noticeably worse battery life
– Return to home gesture animation takes foreveeer 😉
— Jaakko Koskenkorva (@jkoskenkorva) November 6, 2018
@OnePlus_Support the keyboard keeps on disappearing and landscape mode doesn't work for multitask!!!! The navigation gestures are Terrible and slow. What happened?!?! It was perfect at 9.0!!!! Give me a downgrade!!!!!!!¡!!!!!!¡
— alex yagudaev (@YagudaevAlex) November 6, 2018
It’s worth mentioning that not every OnePlus 6 running OxygenOS 9.0.2 is affected, but complainants are significant in number, and majority of them are running third party launchers like Nova (although there have been reports from those using stock launcher as well).
It’s difficult to say where the problem lies. Here’s hoping affected users get some clarity from OnePlus about these problems soon. Meanwhile, drop in a comment below to share your experience with the 9.0.2 update.
PS: We’ve also created a list of issues currently plaguing the OnePlus 6T, you can take a look at it by heading here.
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