[Cont. updated] OnePlus 6T problems, bugs, and issues
Updates to this article will be added at the bottom……
OnePlus devices are usually great, but as is the case with any smartphone out there in the market, there are problems that affect users. So we thought of coming up with an article that lists ongoing issues and bugs plaguing the OnePlus 6T. As the title clearly says, we’ll continuously update this story as more problems come to notice.
Note: Some OnePlus 6T disappointments we have already covered here.
So without further ado, here’s the list:
No notifications for Google Play Store apps download
For the past few days, a very large number of users have been complaining about app downloads from Google Play Store not completing successfully. You’ll see a lot of discussion threads on this topic over at the official OnePlus forum. Several workarounds have been shared like clearing cache, doing a factory reset, rebooting the device, updating the Play Store app, enabling battery saver, and so on.
However, none of them worked for everyone.
While we’re not sure who was to blame for this (OnePlus or Google), the good news today is some users have confirmed the downloads issue is gone. But now a new problem has cropped up: apps are downloading but there’s nothing in the notification area that suggests download(s) is/are in progress.
Thankfully, OnePlus Bug Hunter Jeff H. confirmed this problem is at Google’s end. Here’s what they exactly said:
This notification issue has been caused by Google itself, we have contacted Google and it will be fixed ASAP
So as you can see, OnePlus is in contact with Google over the matter. Here’s hoping things get back to normal sooner than later.
Update (November 10): Jeff now says the issue will be fixed in the next update. See here.
Caller ID photo getting cropped
OnePlus 6T users are taking to the company’s online forums to complain that in case of incoming calls, photo of the caller is being cropped. As you can see in image below (which was shared by a complainant), it’s basically the water/tear drop notch that’s the culprit here.
The Chinese company has been made aware of this problem. Here’s what a OnePlus Bug Hunter Jeff H. said on this matter:
This issue has been forwarded to dev team. If there is any update, we will keep you guys posted
Fixing this bug shouldn’t be a big task. Anyway, here’s hoping the fix arrives in the next OTA update.
OnePlus 6T fingerprint unlock screen very bright for night/dark environments
Users are also complaining that the screen brightness is very high when they use the in-display fingerprint scanner. This is especially annoying during night or dark environments when the screen brightness doesn’t let the Night Mode activate timely (if the setting is enabled) and hence causes stress on eyes.
According to a OnePlus employee Shine L, this is an expected behavior. Here’s what they exactly said:
This is by design because the screen needs to be bright to read the fingerprint, so night mode gets activated with a delay after the screen is unlocked
However, OnePlus Bug Hunter Jeff H. said the issue has been forwarded to the development team:
This issue has been forwarded to dev team. If there is any update, we will keep you posted
And what makes us believe there’ll soon be a fix, is that OnePlus recently said during an AMA discussion that this is something they are working on.
No ‘Left most screen’ option on some OnePlus 6T units
Some OnePlus 6T users have noticed that their unit doesn’t have a OnePlus launcher feature dubbed ‘left most screen’, which lets you choose between OnePlus Shelf or Google Feeds while swapping right on home screen. The following image shows a OnePlus 6T that comes this option:
If you follow this discussion on official OnePlus forums, you’ll see a pattern: T-Mobile OnePlus 6T users say they have this feature, while others say they don’t. If that’s indeed the case, we really hope OnePlus adds this functionality to non-Tmobile units in a future software update.
Status bar issues: ‘display network speed’ option not working
Many users say they can’t see the network speed component on the status bar of their phone despite enabling the ‘display network speed’ option.
Well, OnePlus Bug Hunter Jeff H. confirmed this is not a bug, but by design. Here’s what they exactly said:
This is the current design, network speed will be shown at notification bar after pulled down
However, some users confirmed the network speed component appears in the status bar if the font size is set to ‘small’ – you can try this out and let us know if it works.
OnePlus 6T first update takes away vibration feedback
The 9.0.4 update that started hitting unlocked OnePlus 6T immediately after the device’s launch has reportedly removed the vibration that used to trigger while entering recents. Multiple users have confirmed this in the following Reddit thread:
Wallpaper bug affecting device unlock speed
This issue has been present in many of the previous gen OnePlus phones, and sadly, it’s plaguing the OnePlus 6T as well. More info here.
OnePlus 6T on Verizon having issues receiving SMS/MMS
A significant number of users have confirmed their device fails to receive messages. A solution to this problem is now available. For details, head here.
T-Mobile OnePlus 6T doesn’t feature Smart Boost
Yes, that’s true. OnePlus has confirmed this. However, the good news is that T-Mobile will include Smart Boost in an upcoming update. For more details, head here.
No quick settings menu
There have also been reports from T-Mobile OnePlus 6T users that there’s no quick settings menu on their device. A OnePlus Bug Hunter Jeff H. recently acknowledged the problem saying:
This issue will be fixed in the uncoming update(the one after 9.0.5)
Device not turning on
We’re seeing a few reports about brand new OnePlus 6T not turning on. While some say they received a bricked device, others say they had to fiddle around a bit to boot up their phone. More info here.
Quick launch settings crashing
Do you get ‘Settings keeps stopping’ error when launching the ‘quick launch’ settings? Well, this is a known issue. Here’s what a OnePlus bug hunter says about this problem:
Sorry for the inconvenience. This issue will be fixed completely in upcoming updates, the temporary fixing method is to enble Google Music service(Settings-Apps & notification,Google music app, enable it), then launch it in quick lauch menu, then it won’t crash again
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