Android Messages v3.8 to fix delayed text (lagging) and sending failure issues
Google’s Android Messages app recently got back the Smart Reply feature after a brief period when the functionality was pulled due to some issues. And today, we have another good news for users of the messaging app. Google has confirmed that some long standing issues like delay in sending text messages will also be fixed soon.
A Googler by the name Sagel has been quite active for the past few weeks on a Google forum thread where these issues are being discussed. Here’s is what they recently said:
When 3.8 releases I will confirm if we believe it’ll improve long-running background tasks that produce slow sends, missed notifications, and failure to send.
So you see, multiple major issues have been plaguing the app for quite some time now. Specifically, those on Google owned Fi network have been complaining about massive delay – even up to minutes in some cases – while sending text messages through the app. While some complainants say the problem got introduced with the Pie update, others say they were already experiencing it in Oreo.
Sagel also shared some details on the problem, revealing that some optimizations were also included in version 3.6, but a complete fix will be made available in version 3.7:
If you’ve been seeing messages stuck in sending, messages slow to send, app not responding reports, and crashes with Android Messages with the latest Android OS (Pie) this is related to how Android Messages keeps contact data fresh. The contact data shown in Android Messages (the name, photo, etc.) for your contacts comes from the contacts app on your phone. To keep this data fresh, Android Messages often queries this contact data just to make sure nothing has been updated.
Starting roughly with Android Pie, for a small subset of users, this query takes much much longer. Android Messages previously queried this data quite often since it was a low cost operation and led to a better user experience (your contact data is always up to date). We’ve been working to improve this.
3.6 is our first release since these issues started, and we immediately hardened the app to defer long running operations. This greatly alleviates the issue for most users, but there’s still more work to be done. In 3.8 we’ve made further improvements that should cover the remaining cases.
Since 3.6 improves this in most cases I just dropped the short version here earlier, but the full story is better for most people in 3.6, complete fix in 3.8.
Multiple other issues like Messages app crashing, a single send operation resulting in the message being sent over multiple timers, and failure in sending messages are also being reported by users. As you can see in Sagel’s response, they are targeting to fix a handful of these issues in version 3.8.
As for the remaining ones, Sagel is suggesting complainants to leave direct feedback. Here’s how:
The most useful thing to help me get to the bottom of this would be for you to file in-app feedback (from the three dot menu on the conversation screen) with as much information as possible and “#pixelusercommunity” in the description. That will help me find your specific report and make sure we are getting to the bottom of this.
It’s good to see Google working so closely with Android Messages users to fix the issues currently plaguing the app. Here’s hoping all these major issues get fixed in version 3.8. And rest assured, we’ll let you know as and when that happens. Until then, share your experience with the app in the comments section below.
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