Pixel 2 WiFi issues still being reported as Pixel 3 users chime in
It was back in February this year that Pixel 2 users started reporting WiFi issues after installing the monthly security update. Those affected reported that the update caused their unit to lose WiFi connectivity randomly, frequently, and repeatedly.
Google took its time before finally calling the problem fixed in the month of July, saying the fix will be publicly rolled out in a future update.
However, complaints about the issue continued pouring in even after the Android Pie update, which was released in August. It’s October now, and if you take a look at the Google Issue Tracker discussing the problem, you’ll see Pixel 2 (and even some OG pixel) users are still reporting this random WiFi disconnect problem.
@madebygoogle Wifi has stopped working post Pie upgrade. Cache cleared, factory reset done, still no luck. trying to reach your support but no luck again 🙁 So disappointing #pixelwifiissue #Android9 #googlepixel
— Riddhika (@rids16) September 26, 2018
@Google can we please get some proper, decent customer service and updates on this long standing Pixel bug https://t.co/hJmgT2H4zL
It's actually a massive annoyance I and wouldn't expect this after buying a £800+ phone #PixelWIFIIssue
— KK (@kesupilek) October 21, 2018
Going by the number of complaints we’re seeing after Google said the problem is fixed, it’s reasonable to say the issue persists (for a significant number of users, if not all). Given that not being able to use WiFi reliably is definitely a critical problem for users, here’s hoping the company will fix this bug once and for all very soon.
WiFi issues on Pixel 3?
Looks like some Pixel 3 users are also facing similar WiFi issues. Here’s a complaint from Google’s official forum:
I just got and set up my Pixel 3 XL today. It’s constantly losing it’s Wi-Fi connection to my router. None of our other phones (Pixel XL, Nexus 6P, Nexus 5 (two of them)) or tablet (Nexus 9) are doing that. I believe I’ve read that the Pixel 2 was having similar issues with the Android Pie September security update
I’ll be using Wifi just fine and then it will just stop. I look up at the status area and the whole Wifi icon is missing. Opening Settings and looking at the Wifi area shows it as being on but disconnected. I have to manually tell it to connect to the network again.
The complainant also shared a video showing the device’s struggle to connect to the WiFi connection. Take a look:
Here are a couple of other users reporting the same problem:
Hard to say at the moment how widespread these issues are, but we’re definitely keeping a tab. Will update the story as and when there’s something new to share on this matter. Meanwhile, do let us know your experience with WiFi on your Pixel 2 and Pixel 3 phones.
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