Samsung Galaxy Note 9 camera update starts hitting North American variants
Update (October 29): The update has started hitting units in the US as well.
Original story follows:
Late last month, Samsung started pushing out an update to its Galaxy Note 9 smartphone. The update brought along camera changes, including improvements related to face brightness in backlit conditions, low light brightness, SNR, and day/night HDR control accuracy.
The roll out began with Germany, which is a European market, where the Note 9 is powered by Exynos 9810 chipset. Now what’s coming to light is that a camera update has started hitting Note 9 units in Canada.
If you take a look at the change log, you’ll see the same camera related improvements we discussed in the beginning. So it’s essentially the same update that rolled out in Europe earlier. Just that the security patch is for October this time.
Why is this update important?
This update is important in the sense that this is the first camera focused update that has started hitting the North American variants of the Galaxy Note9. These variants, if you aren’t aware, come with Snapdragon 845 SoC, and are majorly the ones affected by terrible camera issues for quite some time now.
We were the first publication to highlight the Note 9 camera problems last month. To give you a quick idea, users say the camera app either freezes randomly or crashes on launch.
Following video shows the second problem:
Just to give you an idea on the gravity of the situation, a thread about these camera issues on the Samsung US forum is now on its thirty fifth page and has close to 350 comments.
While the update change-log doesn’t specify any bug fix (let alone for this issue), affected users can pin hope on the fact that companies sometimes do not specify every change in the release notes of an update. So far, no one has confirmed if this update fixes the camera issues, but we hope to get more clarity as the roll out begins in the US.
Have you received the update? Are you still facing the camera freeze or crash problem? Let us know your experience in the comments section below.
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