Google fixes Android Auto volume control issue caused by notifications
Update (October 16): Android Auto team member Don has confirmed the fix will be made available in the upcoming Google Play Services update.
Hi, we are aware of this issue and the fix will be released in the upcoming Google Play services update
Original story follows:
If you have been following our coverage of Android Auto, you’ll likely be aware of the mess the Android Pie update has created for some users of Google’s infotainment system. While the company is actively working on existing problems, what’s sad is there’s no stopping new issues.
Recently, complaints started piling up about app notifications creating volume control issues when Android Auto is being used. Specifically, users say the head unit knob doesn’t get back the volume or audio control of the media that was playing prior to the notification.
Take a look at how some complainants word this issue:
if I’m listening to the radio and I get a notification on my phone the notification sound will play through the speakers and turn down the radio so I can hear the notification. However once the notification is over it won’t turn the volume back up on the radio.
When initially starting up Android Auto on the head unit, the volume knob in the car will control the audio output for the radio. However, after receiving a notification (I am not clear if it is every notification, but definitely an email notification from Gmail), the audio output quiets and the volume dial on the head-up will only control the “Voice Control” volume level.
Steps to reduce:
1 – Connect phone to vehicle with USB cable and launch Android Auto from the head unit.
2 – Adjust volume on the head unit to confirm that volume is controlling the output of the head unit (i.e. volume for the radio).
3 – Receive Gmail email with notifications turned on for the application.
4 – Notice volume for head unit audio (i.e. volume for the radio) has significantly decreased.
5 – Attempt to adjust the volume for the head unit (i.e. volume for the radio) and notice that the volume is not adjusting “Voice Guidance” for controlling the phone’s assistant volume.
What makes this problem really annoying is the that users say the only way to fix it is to either unplug the phone from USB cable or restart the head unit.
If you take a look at this Google forum thread here, you’ll see the number of reports suddenly swelled up in the last couple of weeks. Presumably because of this, Google acted quickly and fixed the problem.
Yes, the issue has been fixed by Google, but only internally as of now. This information came courtesy of a Google employee on the company’s official Issue Tracker website.
The development team has fixed the issue that you have reported
While that’s good news, there is currently no information on when it will be released to the general public. So wait is all you can do as of now. Rest assured, we’ll update this story as and when the fix arrives.
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