Samsung SmartThings app not working? Yes, there was an outage
Is your SmartThings app not working? Well, you aren’t alone. We’ve come across a significant number of reports from users around the world saying the app isn’t letting them sign in.
Following are some reports that we could collect:
— Andrew Cohen (@AndrewC75) September 11, 2018
@smartthings I am having login issues and IDE gives 503 errors.
— Patrick Gormley (@r34220) September 11, 2018
@smartthings looks like the app is down.
— Steve E (@tebski) September 11, 2018
@smartthings I think you are having an outage, at least here in Vallejo CA!
— Glen McKnight (@glencmcknight) September 11, 2018
@smartthings are y'all having connection problems?
— txsarge (@txsarge) September 11, 2018
@smartthings are you down for everyone or just me? seems your status page is lying with all greens…
— Jeff Lupien (@jlupien) September 11, 2018
If you look at the service’s status page, you’ll see that everything is working fine, but as the last tweet above says, it could be that the problem never got reflected here.
However, if you scroll that page down, you’ll see there certainly was an issue with the service today. However, the info there says the problem has been taken care of.
There’s even a thread on Reddit where users are discussing about this outage. Even there you’ll find reports that say the problem is still present.
It could be that Samsung has quickly fixed the issue, but it’s taking time to reach out to everyone. If not already, we hope you’ll be able to use the app again very shortly from now.
However, in case that doesn’t happen, do let us know.
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