Tez (Google Pay) not working? You are not alone
Google recently rebranded its India-focused Tez payments app to Google Pay. While that’s good news for everyone involved, what’s now coming to light is that the payments service is down for those who have updated their app from Tez to Google Pay. Users are taking to platform like Twitter to report that the service is not working for them.
Following is a collection of comments that should give you a good idea on the problem users are facing;
Hello @GooglePayIndia I just updated the app from Tez to GooglePay now I can't see transaction history… 😐
— Jamod Sanjay (@sjamod9) August 31, 2018
Updated the TEZ app to the latest version (with name GOOGLE PAY).
The app isn't functioning correctly.
— Puneet Sapaliga (@puneet_sapaliga) August 31, 2018
@GooglePayIndia hey Google pay , I can't seem to transfer money – the error recieved is 'couldnt reach servers'
Both the sender and recipient are obligated the updated app.
— Abhishek (@abhishek_ky) August 31, 2018
— NITESH (@NITESHRAJPOOT) August 31, 2018
— muhammed younus (@YounusYounus222) August 31, 2018
Hello @GooglePay @GoogleIndia
I have added my problem as a screenshot..where I'm not able to send money to many of my contacts …
Checked this before(tez) and After updating the app(Gpay)… pic.twitter.com/cFE4p9eiiK
— Mathivanan (@ultramathi) August 31, 2018
— Ashish Jigajini (@AshishJigajini) August 31, 2018
Going by what complainants say, the service ‘s servers aren’t responding. So seems like a server issue which Google needs to fix. Given the service’s popularity in India, I am sure the company will act promptly and the problem should be take care of within next few hours.
If the problem persists, do let us know in comments below. We’ll update the story as and when there’s any newsworthy development on the matter.
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