Pokemon Go crashing on iPhones and other iOS devices, but there's a fix

Update (August 27): Niantic has confirmed they are aware of the crash issue cause by version 1.85.4 of the app on iOS.

While the company didn’t say when the problem will be fixed, they are asking users to re-install the app, a workaround which majority complainants have already confirmed worked for them.

Original story follows:

Fresh reports are coming in that users of the popular Pokemon Go gaming application are facing major issues after the newest update that has been released for the iOS platform.

Complainants say the app crashes on startup or as soon as it’s launched. There are also other crash-related use-cases that users are reporting.

Take a look at some of the complaints:

https://twitter.com/Polaroidstern/status/1033136413150195713
https://twitter.com/cwoodsart/status/1033200915606646784
https://twitter.com/fdwhitefoot/status/1033259063499530240
https://twitter.com/MickeyBuro/status/1033332659106312193
https://twitter.com/rousehold/status/1033403969643663360

Check out more tweets here. Users have also taken to Reddit to discuss the crash issues they are facing:

https://www.reddit.com/r/pokemongo/comments/9a6zlk/game_crashes_upon_opening_how_do_i_fix/
https://www.reddit.com/r/pokemongo/comments/9a62n3/newest_update_crashes_app/
https://www.reddit.com/r/pokemongo/comments/9a5yxj/game_is_instantly_crashing_post_update_on_ios_for/
https://www.reddit.com/r/pokemongo/comments/9a6vtj/anyone_else_having_crash_issues/
https://www.reddit.com/r/pokemongo/comments/9a6eov/new_update_crashes_app/

While Niantic hasn’t yet said anything about this issue (through their social media channels at least), a vast majority of complainants have confirmed they were able to resolve the crash issue by uninstalling/deleting the app and then re-installing it.

It happened on my iPhone 6 with iOS 11.4.1. Reinstalling the app resolved the issue.

I had to delete the game and redownload. No problems since

Did you uninstall and reinstall? That seemed to do the trick for me

Delete app and reinstall, only thing that fixed it for me

I had to take the delete/reinstall one step further. Delete, turn iphone off, turn it back on, reinstall. Worked for me!

After updating my app about an hour ago my app has crashed:

When attempting to open the app (reinstalled and issue was fixed)

When logging in (app restart fixed issue)

When interacting with a gym (restart solved issue)

When clicking on friends menu (restarting didn’t help)

So there you go. If you are also facing similar crash issues on your iOS device (no reports so far from Android users), now you know what to do.

Do let us know if the problem persists even after trying this workaround. Meanwhile, we’re keeping a tab on the matter, and will update the story as and when there’s any news worthy development.

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Dr. Aparajita Sharma

A budding entrepreneur by profession, and a psychologist by education. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed.