Unlocked Samsung Galaxy Note 9 (512 GB) may get Sprint support today

By now some of you may already now that Sprint is currently selling only the 128 GB, 6 GB RAM variant of Samsung’s newest edition flagship phone Galaxy Note9. The American telecom company’s official site also lists only this variant of Galaxy Note9 (for Pre-order).

And the company has been vocal about this on Twitter as well.

https://twitter.com/sprintcare/status/1027879854614573056

While carriers like T-Mobile and Verizon are selling both 512 GB, 8 GB RAM and 128 GB, 6 GB RAM variants of Galaxy Note9, there is no specific timeline as to when will the former be available for Sprint customers.

https://twitter.com/sprintcare/status/1027863866959515648

But Sprint users aren’t completely out of luck. If carrier locked 512gb model is not available, one can always go for the unlocked variant. And that’s what many users did.

But they were in for a nasty surprise. The twist here is that Sprint reportedly doesn’t support the unlocked 512 GB variant of Samsung Galaxy Note 9 (at least until today).

https://twitter.com/Edgar_300_822/status/1032672686055415810
https://twitter.com/jeff_cavanagh/status/1032692368741478401

s9

Things should change today

The troubled users took to Reddit and Samsung Community to highlight the matter, with some of them sharing they have been asked to wait until the device officially releases, which is today.

Ya looks like anyone who ordered the 512gb unlocked version wont be able to use it on sprint until they get the list of imeis from Samsung, I am told to wait until the 24th to have those codes white listed.

Update: Good News u can use the 512gb note 9 on sprint starting the 24th ” Sprint: We have not yet released the Note 9, our release date is tomorrow. That might be the reason it is stating it is not working. – HC ” they haven’t updated there system yet.

I just received my Note 9 512gb Unlocked model purchased from Samsung.com and I can’t seem to be able to use it on Sprint? I tried doing device swap online and chat, both tell me there is an error. Online chat tells me I have to wait until the unlocked device list is updated. Is there any other way of getting activated? I specifically asked online chat if the 512GB version was going to be able to be activated on Sprint before pre-ordering and they told me yes, so here I am with a $1000 phone without phone service.

On the same Reddit thread, someone tagged as a Verified Retail Assistant Manager – Corporate also repeated the what other users shared. They said (a few hours back) the issue occurred because of some glitch at Samsung’s end and will be rectified soon as the device launches.

There was an issue with Samsung but the fix is being implemented tonight. Your phone should activate tomorrow with no problem.

I’ve been told this is actually an issue with Samsung. Samsung is working to fix it and should be done “very soon” Quite frustrating!

Hopefully, for those of you with pre-ordered unlocked Samsung Galaxy Note9 (512 GB) units on Sprint the problem should be gone a soon as the device releases today. Do let us know when that happens.

Wish you a joyful experience with you unlocked 512 GB Galaxy Note9 on Sprint.

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Dr. Aparajita Sharma

A budding entrepreneur by profession, and a psychologist by education. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed.