Error 8002A537 knocks PS3 users offline, fix being worked on
We’re seeing a large number of reports about Sony PlayStation 3 users getting error 8002A537. The issue rears its ugly head when users try to login, effectively preventing them from logging in, which – needless to say – is a completely unacceptable situation.
Just to give you an idea about how widespread the situation is, Twitter is flooded with complaints from around the world. Following are some samples:
I have the very same 8002A537 error code again. Could you investigate and tell me what is this again ?
— Zoltán Jankó (@ZoltnJank) July 19, 2018
@AskPS_UK What is error code 8002a537? Tried signing into my PS3 to download a game and couldn't. Nothing on the PS site is working or helpful and my internet is working so what's going on?
— Leona (@VixenXIII) July 19, 2018
I can't sign into my PS3 from my indian account, error 8002A537. Please help!
— Keshu Rao (@Keshu4eva) July 19, 2018
@AskPS_UK can't log in to my psn account, trying to and it gives error occurred, 8002A537, what is going on?
— John beadle (@Beadinator76) July 19, 2018
@PlayStation error code 8002A537 is causing issues, please help
— LUSCIOUS MECHA (@GasaiJm) July 19, 2018
Head here to access the complete list of complaints on Twitter.
Aside from social networking platforms, users are discussing about the problem on Reddit as well.
For some, the issue started popping up today, while there have also been users who say the problem has been affecting them for the past whole week.
All this while, PlayStation support has been suggesting users to start the PS3 in safe mode and select option 2, which is Restore Default Settings. We’re not sure if anyone has had their problem resolved with this workaround.
Fix in works
Finally, Sony has acknowledged the problem, with official PlayStation Twitter handle confirming the company is aware of the issue and are working to fix it.
Hello! We've been made aware that some users are experiencing this issue, and are working to resolve it. Thank you for your patience as our engineers resolve this. ^AS
— Ask PlayStation UK (@AskPS_UK) July 19, 2018
Sadly, there’s currently no information on exactly how much time it will take for Sony to resolve the problem. Nevertheless, it’s good the issue has been officially acknowledged. Here’s hoping the good news arrives for affected PS3 users sooner than later.
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