Google Home may get G Suite account access in near future
While Google Home series of smart speakers are getting increasingly popular with time, there is a section of users that are – to put it mildly – not happy with these devices. I am talking about those who have G Suite accounts. Reason being, Google Home doesn’t let you access your G Suite stuff like calendars.
Yes, customers who pay Google can’t access their stuff through Home – ironical but true. Adding salt to wound is the fact that Amazon’s Alexa series lets users access their G Suite accounts. A lot of Google Home users are annoyed over this (and rightly so), evident from hundreds of comments on a single thread over at the official Google Home Forums.
The date the thread was started, a Google Products expert replied saying G Suite aren’t supported at this time, but didn’t say whether or not there are any plans to bring the support. Since then the thread has swelled with comments from disgruntled users, with most of them saying they should have been made aware of this while purchasing the speaker.
Not sure if Google would ever do that though. Anyway, a user recently shared a response they got from a Google Home chat rep on the issue, where-in the rep confirmed the company is working to bring G Suite accounts access to Google Home. Here’s the exact statement:
Please understand that G-Suite Accounts have extra security features that make it perfect for huge enterprises. Our team is currently on the process of making it possible for Google Home to work with G-Suite accounts without compromising any of our customers’ personal information.
Don’t get too excited just yet, as we’ve seen support staff getting things wrong in the past. However, given that it does make sense for the company to implement this feature (especially when such a large number of users are complaining), we expect Google Home to get the G Suite account support in a not too distant future.
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