Update (February 23):

Users continue to reports the problem, and it could be iOS 11 specific. Read more about it here.

Original story:

Just a few weeks ago, we uncovered an iPhone 8 issue that severely affects mic performance during calls. And now, it has come to light that iPhone X users – in large numbers – are also complaining about a similar issue.

Hundreds of iPhone X users are complaining on the official Apple help forum that during calls, the one on the other side often complains of not being able to hear them (either properly, or even at all in some cases).

iphoneX-mic-on-call-issue1

In case of poor audibility, the voice seems to be either very muffled or from someone underwater. Also, if the device is put in speaker phone mode, then there are no such issues (that’s exactly what iPhone 8 users have been reporting as well).

iphoneX-mic-on-call-issue2iphoneX-mic-on-call-issue3img

Some even got their units replaced, but even the new units exhibited the same behavior. Some of those experiencing this issue say it creeps in a few seconds after the call starts, so that rules out the possibility of a phone case/cover causing the problem (although many clearly confirm that they aren’t using ANY case on their phone).

iphoneX-mic-on-call-issue4iphoneX-mic-on-call-issue5

Steps like updating to latest iOS version, resetting phone settings, or even complete device reset created no difference for those who tried these.

iphoneX-mic-on-call-issue6

A quick look at latest comments on the thread reveals complaints are continuing to pile up.

iphoneX-mic-on-call-issue7iphoneX-mic-on-call-issue8

Here are some tweets we found related to this issue:

https://twitter.com/kkthanks/status/935288130541969408
https://twitter.com/PizzaCentrifuge/status/938085980606693377

Apple hasn’t said anything officially. We hope the company takes notice of mic issues on both iPhone 8 and iPhone X (if not already), and fix them as soon as possible.

Apple Community 1 2 | MacRumors
Stay connected with us on Twitter (@PiunikaWeb) to hear about all related developments as and when they occur

Dr. Aparajita Sharma
1227 Posts

Currently, I am pursuing Ph.D (Psychology), and have been teaching the same for past four years. Coming to PiunikaWeb, I know it was a complete switch over, but the idea was appealing enough to put in all the effort it called for. My work primarily involves research. Oh, and yes, some of the photographs you see here are clicked by me. Overall, I am enjoying whatever I am doing, and hoping you’ll also feel the same reading all my articles. You can find me on LinkedIN.

Next article View Article

Google Pixel 2 not compatible with China Telecom, one of world's largest carriers

It's a well known fact that Google isn't officially selling its Pixel series of smartphones in China. But that doesn't mean people in China can't purchase...
Dec 11, 2017 2 Min Read