[Update: fix arrives] Google to fix Pixel 2's issue with audio recordings in upcoming OTA update

Update (December 07):

Google has started rolling out Android 8.1 Oreo, which claims to fix the poor audio quality for recorded videos. Google employee Orrin took to the official Pixel User community to break the news. More info here

Update (November 23):

A Redditor recently shared the message he received from Google support, conveying that the update to fix the audio issue for recorded videos will be made available in the coming weeks. Here’s the complete message

pixel-audio-video-issue-update

Original story below:

As you might already know, Pixel 2’s (specifically the XL model’s) issue with audio in recorded videos has been hitting headlines over past few days. Sensing the urgency, Google quickly kicked off investigations into the matter, and the good news is that problem has been fixed internally by the company.

Google employee Orrin’s recent post on the official Pixel User Community revealed that the fix will start hitting users’ devices in a future update. Here’s what exactly he said:

pixel-2xl-distorted-video-audio-google

Sadly, Orrin didn’t reveal an exact roll out time frame, although we expect the update to arrive sometime this month.

Giving you a quick recall, the issue came to notice with the escalating number of complaints – both on Reddit and the official Pixel help forum – where users reported distorted-low quality audio in videos recorded by Google’s new flagship phones (clearly recognizable in the following user-shared videos).

https://www.youtube.com/watch?v=jut7IycyAco&feature=youtu.be

https://www.youtube.com/watch?v=8r9VBk7cY6A

It’s good to see Google quickly addressing Pixel 2 issues, but it’s still a long road for the company as several others problems are still pending.

Pixel User Community

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Dr. Aparajita Sharma

A budding entrepreneur by profession, and a psychologist by education. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed.