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      Google Allo’s integration with phone contacts broken, fix being worked on

      Aparajita SharmaAparajita Sharma
      September 21, 2017
      Huawei, Verizon, Virtual Assistant
      0
      Google Allo’s integration with phone contacts broken, fix being worked on

      Back in August, an update was rolled out to Google Allo messaging app (v15) which integrated the app with contacts on one’s mobile. Basically, the feature gave users the ability to open the app directly from within phone’s contacts app, making it easy for the user to start a conversation with the contact in question.

      As clear from the screenshot below, the integration resulted in a shortcut link for messaging through Allo, right next to the contact in the phone’s contact list.

      google-allo-v15-contacts1Image via: 9to5google

      However, soon after the feature’s launch, users on the official Allo forum started complaining that this integration is broken.

      Specifically, within two weeks of the feature’s incorporation in the app, a few Android users operating Allo’s v15 or later started reporting that they could see shortcuts for other apps like WhatsApp, Telegram etc (next to the contact), but Allo’s messaging shortcut was nowhere to be seen.

      Hot on heels of it coming to light, Google acknowledged the issue. Here’s what the company said:

      Looks this this feature was causing some issues and is currently being looked at — tldr; we’re aware and working on bringing it back ASAP

      See the actual comment here:

      allo-contact-integration-google

      So the good thing is that Google knows about the issue and a fix is being worked on. Hopefully, the feature will be back again soon. Meanwhile, you can keep a tab here, as we’ll keep you posted about all future developments related to this problem.

      Source

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      Aparajita Sharma

      Aparajita Sharma

      A budding entrepreneur by profession, a psychologist by education, and a dancer by passion. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed. Got a tip or leak to share? Reach me out on Twitter, Facebook or Gmail. Tech-enthusiasts working together should be fun.

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