Is your SmartThings app not working? Well, you aren’t alone. We’ve come across a significant number of reports from users around the world saying the app isn’t letting them sign in.

Following are some reports that we could collect:

https://twitter.com/AndrewC75/status/1039345530202189824
https://twitter.com/r34220/status/1039347071029923840
https://twitter.com/tebski/status/1039343162144124929
https://twitter.com/glencmcknight/status/1039347155775905793
https://twitter.com/txsarge/status/1039346380798664705
https://twitter.com/jlupien/status/1039344330325073922

If you look at the service’s status page, you’ll see that everything is working fine, but as the last tweet above says, it could be that the problem never got reflected here.

However, if you scroll that page down, you’ll see there certainly was an issue with the service today. However, the info there says the problem has been taken care of.

There’s even a thread on Reddit where users are discussing about this outage. Even there you’ll find reports that say the problem is still present.

It could be that Samsung has quickly fixed the issue, but it’s taking time to reach out to everyone. If not already, we hope you’ll be able to use the app again very shortly from now.

However, in case that doesn’t happen, do let us know.

PiunikaWeb is a unique initiative that mainly focuses on investigative journalism. This means we do a lot of hard work to come up with news stories that are either ‘exclusive,’ ‘breaking,’ or ‘curated’ in nature. Perhaps that’s the reason our work has been picked by the likes of Forbes, Engadget, The Verge, Macrumors, and more. Do take a tour of our website to get a feel of our work. And if you like what we do, stay connected with us on Twitter (@PiunikaWeb) and other social media channels to receive timely updates on stories we publish.

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Dr. Aparajita Sharma
1227 Posts

Currently, I am pursuing Ph.D (Psychology), and have been teaching the same for past four years. Coming to PiunikaWeb, I know it was a complete switch over, but the idea was appealing enough to put in all the effort it called for. My work primarily involves research. Oh, and yes, some of the photographs you see here are clicked by me. Overall, I am enjoying whatever I am doing, and hoping you’ll also feel the same reading all my articles. You can find me on LinkedIN.

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