YouTube ‘pinch-to-zoom’ feature broken after recent update
Just a few months back, YouTube released the ‘pinch-to-zoom’ feature for smartphones with 18:9 aspect ratio. What’s now coming to light is that the app’s recent update apparently has broken the functionality.
While majority of complaints are from Samsung Note 8, Galaxy S8/S8 Plus, OnePlus 5T users, some Pixel 2 XL, LG V30 and Huawei Mate 10 Pro users are also reporting the same. Those affected are heading to different help forums including Samsung Community (1,2,3,4,5), YouTube’s official help forum (1,2,3,4,5), OnePlus forum (1,2), Reddit (1,2,3), XDA (1,2), and others to bring the matter to light.
Following are some of the user comments wording the problem in question:
After an YouTube update that option doesn’t work anymore on my Galaxy S8, I am not only one, other users are complaining too, can you please fix this? I miss that option. 😋
The pinch to zoom option in the youtube app is no longer working on my note 8. Anyone knows what should I do? I went as far as deleting the cache partition and the app cache, and after that it worked for like 1 day.
I have a galaxy s8 and out of no where the pinch to zoom on my YouTube stopped working. I deleted and disabled the app multiple times and it still doesn’t work and I even uninstalled upsets and my screen is not cracked or broken.
Pinch To Zoom in YouTube Not working in the Google Pixel 2XL.
Similar reports can be seen in the review section of the YouTube app’s Play Store listing:
Not only that, even micro-blogging site Twitter has similar reports:
@SamsungHelpUK i need help the pinch to zoom on the s8 on youtube is not working for me
— dhruv sharma (@dhruvsh81534553) March 6, 2018
Anybody else stuck on the same boat?
— Aniket ✪ Vasishth (@LogonAniket) March 3, 2018
Pinch in to zoom to full screen (18:9) not working on youtube app after latest update 13.07.55, can you confirm??? @beebomco
— Akash Mangate (@AkashMangate) March 3, 2018
— Sanchit (@Sanchitsuneja) March 2, 2018
A few users even confirmed the problem persists in Safe Mode as well. While Google hasn’t said anything officially yet, here’s what one of the moderators on Samsung Community suggested:
Out of curiosity, has anyone reached out to Youtube support to see if it’s something on their side? Since it appears that their update might have broken their own app feature, then they should be able to patch a new update to fix it back up too! ^_^
Even we hope Google addresses the matter soon, as it’s already being reported widely. Meanwhile, we are keeping a close watch on all related developments and will update as and when anything newsworthy comes up.
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