• About us
  • Contact/Tip us
  • Terms of Service
  • Privacy Policy
Go to...
    PiunikaWeb PiunikaWeb
    Home»Android » [Updated] Some Google Pixel 2 users are reporting microphone issues during calls

    [Updated] Some Google Pixel 2 users are reporting microphone issues during calls

    Aparajita SharmaAparajita Sharma
    October 24, 2017
    Android, Bugs & Issues, Google, News, Oreo
    0 Comments
    Views : 2679
    0
    [Updated] Some Google Pixel 2 users are reporting microphone issues during calls

    Update (January 20):

    Google is providing replacements for Pixel/Pixel 2 users facing microphone issue. For more information head here.

    Update 2 (November 09):

    Ongoing discussion on the thread in question reveals that blowing into the bottom speaker of the phone resolved the issue for some of the affected users.

    pixel-microphone-issue

    Here’s a user shared video confirming the same.

    Update 1 (October 25):

    An affected Pixel 2 user called themselves to confirm that their device’s microphone only worked when they switched to speaker. Following is the voice-mail in question (we uploaded it on SoundCloud) that you can listen for yourself:

    Original story below:

    There are already multiple Pixel 2-related issues that Google has either acknowledged or is investigating. Just recently, the screen burn-in issue and clicking sounds issue came to light, and now, you can add one more to the list – multiple Pixel 2 users are now reporting problem with their unit’s microphone.

    Specifically, users face the problem while making calls or using voice recognition apps. What’s being reported is that during an incoming/outgoing call, the person on the other side is not able to hear unless the phone’s speaker is turned on, which means the mic does not work while in normal mode.

    pixel2-microphone-issue-user

    The affected users add that apart from inhibiting calls, the microphone glitch also restricts them from using voice input/recognition apps like Google Assistant. The issue doesn’t appear to be hardware specific, as users also note the mic works fine while recording a video, or – as mentioned earlier – using speaker phone while calling.

    Sensing the seriousness of the problem, an expert (who is a ‘top contributor’ at Pixel User Community) escalated the issue to Google on October 23.

    pixel2-microphone-glitch-expertjpg

    The company quickly swung into action, with Google employee Orrin (who is also the Community Manager at Pixel User Community) asking for bug reports, something which usually indicates that the company is taking the complaints seriously and has formally begun the investigation process.

    pixel-microphone- google

    At our end, while searching for more information on the matter, we stumbled upon some threads on Reddit, where first gen Pixel users are complaining of encountering a similar, microphone-related trouble after updating to Android Oreo.

    pixel2-microphone-issue-reddit3

    pixel2-microphone-issue-reddit1

    pixel2-microphone-issue-reddit2

    However, there have been similar complaints with first-gen Pixels even before the Oreo update arrived.

    pixel2-microphone-glitch-user

    So it’s too early to even speculate what’s the root cause of Pixel 2 mic issue.

    We’re waiting for an official word from Google, and are also keeping an eye on the number of complaints (as it’s being reported by a limited number of Pixel 2 users as of now). Rest assured, we’ll keep you updated about any related developments in future.

    Pixel User Community

    Share :
    • Facebook
    • Twitter
    • Google+
    • Linkedin
    • Email
    [Update: fixed] Google investigating Assistant
    Next article
    [Update: fixed] Google investigating Assistant’s audio-detection failure with Bluetooth headsets
    Google quickly fixes
    Previous article
    Google quickly fixes ‘backed-up pictures missing from Web’ issue with Google Photos [Updated]
    Aparajita Sharma

    Aparajita Sharma

    Masters in Psychology, currently pursuing PhD and co-founder at Piunikaweb. "If you dream you can, just begin it. The magic resides right inside of you. Let your talent gambol on the canvas of life, the final picture shall indeed be a triumph. Be the divergent!"

    Related Posts

    • Android, Bugs & Issues April 19, 2018

      Breaking: Huawei P20/P20 Pro users

      Breaking: Huawei P20/P20 Pro users complain of severe Google Maps lag
      Backup and Sync, Bugs & Issues April 19, 2018

      Backup and Sync macOS client

      Backup and Sync macOS client gets major fixes with version 3.41 update
      Android, Bugs & Issues April 18, 2018

      Fix incoming for Oreo-induced Samsung

      Fix incoming for Oreo-induced Samsung Galaxy Apps update issue
    • Backup and Sync, Bugs & Issues April 18, 2018

      Backup and Sync v3.41 out,

      Backup and Sync v3.41 out, fixes OK button and overlay icon issues
      News, Technology April 18, 2018

      Wait, What? Roskomnadzor knocks down

      Wait, What? Roskomnadzor knocks down its own site in hunt for Telegram
      Android, News April 18, 2018

      [Continuous Updates] Slugfest between China

      [Continuous Updates] Slugfest between China and US over ZTE ban

    Facebook

    Follow @PiunikaWeb

    Categories

    Popular

    • Wait, what? Google drive is asking owners for permission to access their own files
      Wait, what? Google drive is
    • Google and Yahoo play blame game over delayed emails through Gmail
      Google and Yahoo play blame
    • Backup and Sync v3.37 fixes random notification issue
      Backup and Sync v3.37 fixes

    Image News

    Breaking: Huawei P20/P20 Pro users complain of severe Google Maps lag Backup and Sync macOS client gets major fixes with version 3.41 update Fix incoming for Oreo-induced Samsung Galaxy Apps update issue Backup and Sync v3.41 out, fixes OK button and overlay icon issues Wait, What? Roskomnadzor knocks down its own site in hunt for Telegram [Continuous Updates] Slugfest between China and US over ZTE ban Samsung investigating Galaxy S8 airplane mode battery drain issue [Updated] Telegram is still alive in Russia despite huge collateral damage Is Sony Xperia XZ2 plagued with touchscreen sensitivity issues?

    Random News

    • [Updated Continuously] iMessage ‘out of order messages’ bug plaguing devices running iOS 11.2.x
      [Updated Continuously] iMessage 'out of
      December 27, 2017 0

      Update (March 31): Bad news. A lot of users in the following Reddit thread are confirming the iMessage out of ...

      Read More