A large number of YouTube users are not able to post (or reply to) comments, Google knows
Most YouTube users voice their thoughts by commenting on videos they watch. Isn’t it? It’s reasonable to say comments are integral part of any such service. But sadly, a huge number of users on YouTube have been complaining about the functionality not working as intended.
Yes, currently comments section on YouTube is not letting users post (or reply to) comments, despite enabled settings. While some say they can’t reply to comments on their channels or the ones they’ve subscribed for, others say they can’t post a comment on any video.
Users report encountering varied message notifications like ‘Unknown error‘ or ‘Error503‘ or ‘Comment failed to post‘. Screenshots shared by those affected clearly display the error notification they get.
Some users have also added that they see ‘Error 503’ when using the app and ‘Unknown error’ while using the Web client. There are also stray reports that at times the comments feature starts working in between, but soon gets broken again.
While ‘error 503’ is newly reported, the ‘unknown error’ notification leading to comment failure has been long known. It was reported in March 2016, and was also claimed to be resolved.
However, as clear from newly-reported use-cases, the issue is far from resolved. A Google employee addressed the users – affected by the ‘Comment failed to post’ error – on March 2017, saying:
Note: Though the Google employee acknowledged the error, interestingly, the support page (400 error while trying to reply to a comment) they linked to in their statement contains no information relevant to the ‘comments issue.’
Moving on, another expert updated the users on a different thread on August 24, and said
“I’ll pass on the report to YouTube”
followed by another comment on August 25.
“Youtube is still looking into what might be happening”
See both the comments here:
On the same day the expert also posted on another thread discussing the same issue, saying:
“this issue seems to come and go”
Looking at the escalating number of reported use-cases and expert comments, it’s reasonable to say the issue is there and YouTube is well aware of it. However, sadly, it still awaits a fix. If you are also facing the same problem, keep a tab here, as we’ll keep you updated, if and when, the company rolls out a fix.